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Xencoders ChatAnywhere

Web Site URL:
Discussion Forum:   Participate in the Xencoders ChatAnywhere Discussion Forum
Category:  Instant Chat Messaging
Description:  ChatAnywhere is a 100% web based live customer service and sales solution. ChatAnywhere requires zero software to be installed for either the operators or clients. Operators can pro-actively initiate chats, view visitors in real-time, and communicate on any Javascript compatible computer or device.
Price:  $39
Licensed Customers:  Over 500
Licensed Technicians:  n/a
Additional pricing options page URL:  
Free upgrades? If so, how long?:  
Upgrade costs:  contact us
Support costs:  contact us
Locally installed software for customers:  
Locally installed software for technicians:  
Acceptable Servers:


     Not Applicable. Server is provided.
  Windows NT
  Windows 2000
     Windows ME
     Windows 98
     Windows 95
     Windows 3.11
     Novell Netware
Compatible Server Software:


     Not Applicable. Server software is provided.
  Microsoft SQL Server
     Microsoft Access
     Cold Fusion
Acceptable Workstations:


  Windows NT
  Windows 2000
  Windows ME
  Windows 98
  Windows 95
  Windows 3.11
  PDA's (eg. Palm Pilot)
Features:   Searchable database
     Reference numbers assigned
     F.A.Q. (knowledgebase)
     Customer information database
     Asset tracking database
  Billing/Sales database
  Automatic escalation
  Follow-up satisfaction surveys
  Customer history
     Confirmation email sent to customers
     Technician email notifications
  Pager capable
     News/status notification announcements
Customizable Features:   Fields
  Font appearance
  Button images
Source code available?:  Additional Cost   contact us

* This information was submitted to by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.



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