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Xencoders ChatAnywhere

Web Site URL:  http://www.xencoders.com
Discussion Forum:   Participate in the Xencoders ChatAnywhere Discussion Forum
Category:  Instant Chat Messaging
Description:  ChatAnywhere is a 100% web based live customer service and sales solution. ChatAnywhere requires zero software to be installed for either the operators or clients. Operators can pro-actively initiate chats, view visitors in real-time, and communicate on any Javascript compatible computer or device.
Price:  $39
Licensed Customers:  Over 500
Licensed Technicians:  n/a
Additional pricing options page URL:  
Free upgrades? If so, how long?:  
Upgrade costs:  contact us
Support costs:  contact us
Locally installed software for customers:  
Locally installed software for technicians:  
Acceptable Servers:

         

     Not Applicable. Server is provided.
  Unix
  Linux
  Windows NT
  Windows 2000
     Windows ME
     Windows 98
     Windows 95
     Windows 3.11
     Novell Netware
  Macintosh
Compatible Server Software:

     

     Not Applicable. Server software is provided.
     Perl
  PHP
     ASP
     Sendmail
     SMTP
  MySQL
  Microsoft SQL Server
     Microsoft Access
     Sybase
     PostgreSQL
     Oracle
     Cold Fusion
     ODBC
Acceptable Workstations:

   

  Unix
  Linux
  Windows NT
  Windows 2000
  Windows ME
  Windows 98
  Windows 95
  Windows 3.11
  Macintosh
  PDA's (eg. Palm Pilot)
Features:   Searchable database
     Reference numbers assigned
     F.A.Q. (knowledgebase)
     Customer information database
     Asset tracking database
  Billing/Sales database
  Automatic escalation
  Follow-up satisfaction surveys
  Reporting/Statistics
  Customer history
     Confirmation email sent to customers
     Technician email notifications
  Pager capable
     News/status notification announcements
Customizable Features:   Fields
  Templates
  Font appearance
  Tables
  Button images
  Background
Source code available?:  Additional Cost   contact us

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.

 

 

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