Previous ConSol*CM
Web Site URL:	http://www.consol.de/produkte
Discussion Forum:	Participate in the ConSol*CM Discussion Forum
Category:	Completely Web Based
Description:	ConSol* CM: Successful web-based software for controlling communication processes and task management in helpdesk, reclamation, workflow and lead management as well as other CRM assignments
Price:	$15000
Licensed Customers:	5
Licensed Technicians:	5
Additional pricing options page URL:
Free upgrades? If so, how long?:
Upgrade costs:
Support costs:
Locally installed software for customers:	Not Required
Locally installed software for technicians:	Not Required
Acceptable Servers:	Not Applicable. Server is provided.   Unix   Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95   Windows 3.11      Novell Netware   Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl      PHP      ASP      Sendmail   SMTP   MySQL   Microsoft SQL Server      Microsoft Access      Sybase      PostgreSQL   Oracle   Cold Fusion      ODBC
Acceptable Workstations:	Unix   Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95   Windows 3.11   Macintosh   PDA's (eg. Palm Pilot)
Features:	Searchable database   Reference numbers assigned   F.A.Q. (knowledgebase)   Customer information database   Asset tracking database      Billing/Sales database   Automatic escalation      Follow-up satisfaction surveys   Reporting/Statistics   Customer history      Confirmation email sent to customers      Technician email notifications      Pager capable      News/status notification announcements
Customizable Features:	Fields   Templates      Font appearance      Tables   Button images   Background
Source code available?:	No

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.