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AyaNova Service Management & Work Order software

Web Site URL:  http://www.ayanova.com
Discussion Forum:   Participate in the AyaNova Service Management & Work Order software Discussion Forum
Category:  Local Software with Web
Description:  AyaNova includes automated work orders, dispatching, scheduling, preventive maintenance, searchable knowledgebase, loaners, customer equipment tracking, management reports and more. Optional remote access and QuickBooks integration.
Price:  $145
Licensed Customers:  No charge
Licensed Technicians:  Licensed by technician
Additional pricing options page URL:  http://www.ayanova.com/pricing.htm
Free upgrades? If so, how long?:  Free maintenance upgrades no time limit
Upgrade costs:  
Support costs:  No support costs
Locally installed software for customers:   Not Required  
Locally installed software for technicians:      
Acceptable Servers:

         

     Not Applicable. Server is provided.
     Unix
     Linux
  Windows NT
  Windows 2000
  Windows ME
  Windows 98
     Windows 95
     Windows 3.11
  Novell Netware
     Macintosh
Compatible Server Software:

     

     Not Applicable. Server software is provided.
     Perl
     PHP
     ASP
     Sendmail
     SMTP
     MySQL
     Microsoft SQL Server
  Microsoft Access
     Sybase
     PostgreSQL
     Oracle
     Cold Fusion
     ODBC
Acceptable Workstations:

   

     Unix
     Linux
  Windows NT
  Windows 2000
  Windows ME
  Windows 98
     Windows 95
     Windows 3.11
     Macintosh
  PDA's (eg. Palm Pilot)
Features:   Searchable database
  Reference numbers assigned
  F.A.Q. (knowledgebase)
  Customer information database
  Asset tracking database
     Billing/Sales database
     Automatic escalation
     Follow-up satisfaction surveys
  Reporting/Statistics
  Customer history
     Confirmation email sent to customers
  Technician email notifications
     Pager capable
  News/status notification announcements
Customizable Features:   Fields
  Templates
     Font appearance
     Tables
     Button images
     Background
Source code available?:  No   

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.

 

 

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