iQHelpDesk is a complete support service software solution, combining robust software delivery with core ITIL best practice standards. Regardless of the size of your organisation, iQHelpDesk can meet your ongoing business requirements by automating your support desk processes. iQHelpDesk’s flexible architecture makes it idea across a range of departments. With built-in workflow, iQHelpDesk software delivers superior service while reducing operational costs. Its customizable interface gives you the flexibility to integrate iQHelpDesk into your existing business processes. You can use iQHelpDesk out of the box with our standard best practices already included or you can easily modify the interface, business rules, and database to meet your specific business requirements. All companies are under extreme pressure to reduce costs and expedite service. iQHelpDesk helps to relieve that pressure by keeping your help desk informed, connected, and running smoothly.
Not Applicable. Server software is provided.
Perl
PHP
ASP
Sendmail
SMTP
MySQL
Microsoft SQL Server
Microsoft Access
Sybase
PostgreSQL
Oracle
Cold Fusion
ODBC
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