KBPublisher is an open source knowledge base software, FAQ software, or just content manager about any other type of article that you want to publish on your website. It's so easy to use that you can be managing knowledge base on your website right from your own web browser.
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CustomFAQs provide a 100% web-based helpdesk solution. A total solution for small-medium organizations. Fast, easy, efficient, affordable, it includes knowledge base, call tracking, Dynamic FAQ, email management, live chat, surveys.
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An enterprise-level Knowledge Management solution at 7% the cost of traditional apps. Requiring only a web browser, it is online and available for use in sixty seconds. It empowers your users with the self-service ability to share and leverage knowledge. Live Demo & Free trial available
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Polar Knowledge base
Polar Knowledge Base may help you improve your customer support and grow revenue while reducing the support costs. It is a software solution for online self-help customer service. Key features include multi-user system, unlimited scalability.
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100% web based, full management reports, total email integration. Allows users to log their own calls, or have a help desk staff agent log calls for the user. Send email with "follow up" to find out how well problem was solved. Graphs and exec management reports. FREE!
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This application helps you quickly develop long or a short list of frequently asked questions. It features very easy online administration, no limitations. Also includes dynamic navigation for public (next, top, previous frequently asked question). And the best of all ? It's free.
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RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution.
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Broad Daylight, Inc.
Broad Mind is a Web-based, enterprise-class knowledge management software that allows help desk agents answer a larger volume and wider variety of incoming questions by capturing and retaining troubleshooting information. Broad Daylight also offers guided search and decision tree functionality.
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