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  1. KBPublisher   Public Rating: 10, 1 Votes   Click here to rate this    Discussion Forum   
    KBPublisher is an open source knowledge base software, FAQ software, or just content manager about any other type of article that you want to publish on your website. It's so easy to use that you can be managing knowledge base on your website right from your own web browser.
    kbpublisher.com
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  2. WebQA   Public Rating: 9.25, 4 Votes   Click here to rate this    Discussion Forum   
    CustomFAQs provide a 100% web-based helpdesk solution. A total solution for small-medium organizations. Fast, easy, efficient, affordable, it includes knowledge base, call tracking, Dynamic FAQ, email management, live chat, surveys.
    customFAQs.com
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  3. KnowledgeBase.net   Public Rating: 8.58, 77 Votes   Click here to rate this    Discussion Forum   
    An enterprise-level Knowledge Management solution at 7% the cost of traditional apps. Requiring only a web browser, it is online and available for use in sixty seconds. It empowers your users with the self-service ability to share and leverage knowledge. Live Demo & Free trial available
    KnowledgeBase.net
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  4. Polar Knowledge base   Public Rating: 8.42, 32 Votes   Click here to rate this    Discussion Forum   
    Polar Knowledge Base may help you improve your customer support and grow revenue while reducing the support costs. It is a software solution for online self-help customer service. Key features include multi-user system, unlimited scalability.
    polarsoftware.com/products/knowledgebase
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  5. IVERIX I-Trac   Public Rating: 8, 3 Votes   Click here to rate this    Discussion Forum   
    100% web based, full management reports, total email integration. Allows users to log their own calls, or have a help desk staff agent log calls for the user. Send email with "follow up" to find out how well problem was solved. Graphs and exec management reports. FREE!
    michaelpike.com
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  6. FAQ Generator   Public Rating: 7, 3 Votes   Click here to rate this    Discussion Forum   
    This application helps you quickly develop long or a short list of frequently asked questions. It features very easy online administration, no limitations. Also includes dynamic navigation for public (next, top, previous frequently asked question). And the best of all ? It's free.
    expinion.net/Applications/FA_faq.asp
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  7. Responsive Knowledgebase   Public Rating: 1, 2 Votes   Click here to rate this    Discussion Forum   
    RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution.
    ResponsiveSoftware.com/rkb.htm
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  8. Broad Daylight, Inc.   Click here to rate this    Discussion Forum   
    Broad Mind is a Web-based, enterprise-class knowledge management software that allows help desk agents answer a larger volume and wider variety of incoming questions by capturing and retaining troubleshooting information. Broad Daylight also offers guided search and decision tree functionality.
    broaddaylight.com
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