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   the entire directory   only this category  Advanced Search

Help Desk  Price  Type  Licensed
Technicians
 Change sort order
Licensed
Customers
 
Support
Costs
 
Upgrade
Costs
 
More
Details

HelpMaster Pro Web Suite

$1680 

Local Software with Web 

Unlimited with Staff Support Module 

Unlimited with Client Access Module 

1 year Standard included. 1 year Premium add 10% 

45% without Premium support 

Details

Helpdesk-3

$5000 

Local Software with Web 

unlimited (by web) up to 10 in C-S 

unlimited (by web) up to 10 in C-S 

5 % by year 

17 % by year 

Details

DBS Help Desk

$249 

Local Software with Web 

Unlimited 

Unlimited 

 

 

Details

BridgeTrak

$4285 

Local Software with Web 

Unlimited 

Unlimited 

included in upgrade costs 

450 or 25% of purchase per year 

Details

iTrack Workgroup

$1495 

Local Software with Web 

Unlimited 

Unlimited 

 

 

Details

EasyAccessHelpDesk

$5999 

Local Software with Web 

Unlimited 

Unlimited users, one site license. 

%15 of total cost 

Free 

Details

AccessAble Help Desk Professional Edition

$499 

Local Software with Web 

Unlimited 

Unlimited 

 

 

Details

Close Support Enterprise Edition

$745 

Local Software with Web 

Unlimited 

Unlimited 

12 months free then $120 per year 

Included in support costs 

Details

Workflow Help Desk for Exchange 2000

$5000 

Local Software with Web 

unlimited 

unlimited 

 

first upgrade free 

Details

ieSupportManager Helpdesk Web Edition

$630 

Local Software with Web 

Unlimited 

Unlimited 

10% of license fee (minimum $126) 

 

Details

CISS Help Desk with WebCISS add-on

$718 

Local Software with Web 

unlimited 

unlimited 

Free, whilst on current version 

 

Details

SupportMonkey 2002

$224 

Local Software with Web 

Unlimited 

Unlimited 

Free 

Discount available 

Details

Operation Center

$15000 

Local Software with Web 

Unlimited 

150 Licensed Nodes 

Included with Maintenance 

18% Annual Maintenance 

Details

FastTrack Help Desk

$500 

Local Software with Web 

Unlimited 

20% software cost 

Included in support contract 

Details

Oxygen Helpdesk Management Software

$1750 

Local Software with Web 

Unlimited 

50 

25% per annum 

 

Details

SupportCalls with Outlook

$1500 

Local Software with Web 

unlimited 

unlimited 

1 year free support, 400 USD for additional year 

free for support subscribers 

Details

Free Help Desk Software by Spiceworks

$0 

Local Software with Web 

unlimited 

unlimited 

$0 

$0 

Details

Dispatch Help Desk for Lotus Notes and Domino

$2995 

Local Software with Web 

no limit per server 

server license 

1000 

600 

Details

Planet FM

$5000 

Local Software with Web 

600+ 

600 

12% of licence fee 

 

Details

VI Service Desk

$4200 

Local Software with Web 

Unlimited 

First year free, following years 15% of license cost. 

15% of base cost,, after 1st year 

Details

Numara Track-It!

$3895 

Local Software with Web 

5 named or 3 concurrent technicians 

100 

25% annually of MSRP 

Included with maintenance 

Details

NetKeeper Captain CRM

$6250 

Local Software with Web 

unlimited 

included in upgrades 

0.15 

Details

TRACK Help Desk

$15000 

Local Software with Web 

0.12 

0.12 

Details

IncidentMonitor(TM)

$3995 

Local Software with Web 

Unlimited 

20% annually 

Included in maintenance 

Details

c.Support for Lotus Notes and Domino

$6500 

Local Software with Web 

100 

per incident or unlimited support available 

Maintenance cost is 30% of purchase price for 2 years 

Details

ProjecTrak Lotus Notes Help Desk

$8995 

Local Software with Web 

Unlimited 

% of list price. 

 

Details

Help Desk  Price  Type  Licensed
Technicians
 Change sort order
Licensed
Customers
 
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