HelpMaster Pro Web Suite
$1680
Local Software with Web
Unlimited with Staff Support Module
Unlimited with Client Access Module
1 year Standard included. 1 year Premium add 10%
45% without Premium support
Details
Helpdesk-3
$5000
unlimited (by web) up to 10 in C-S
5 % by year
17 % by year
DBS Help Desk
$249
Unlimited
BridgeTrak
$4285
included in upgrade costs
450 or 25% of purchase per year
iTrack Workgroup
$1495
EasyAccessHelpDesk
$5999
Unlimited users, one site license.
%15 of total cost
Free
AccessAble Help Desk Professional Edition
$499
Close Support Enterprise Edition
$745
12 months free then $120 per year
Included in support costs
Workflow Help Desk for Exchange 2000
unlimited
first upgrade free
ieSupportManager Helpdesk Web Edition
$630
10% of license fee (minimum $126)
CISS Help Desk with WebCISS add-on
$718
Free, whilst on current version
SupportMonkey 2002
$224
Discount available
Operation Center
$15000
150 Licensed Nodes
Included with Maintenance
18% Annual Maintenance
FastTrack Help Desk
$500
1
20% software cost
Included in support contract
Oxygen Helpdesk Management Software
$1750
50
25% per annum
SupportCalls with Outlook
$1500
1 year free support, 400 USD for additional year
free for support subscribers
Free Help Desk Software by Spiceworks
$0
Dispatch Help Desk for Lotus Notes and Domino
$2995
no limit per server
server license
1000
600
Planet FM
600+
12% of licence fee
VI Service Desk
$4200
6
First year free, following years 15% of license cost.
15% of base cost,, after 1st year
Numara Track-It!
$3895
5 named or 3 concurrent technicians
100
25% annually of MSRP
Included with maintenance
NetKeeper Captain CRM
$6250
5
included in upgrades
0.15
TRACK Help Desk
0.12
IncidentMonitor(TM)
$3995
20% annually
Included in maintenance
c.Support for Lotus Notes and Domino
$6500
per incident or unlimited support available
Maintenance cost is 30% of purchase price for 2 years
ProjecTrak Lotus Notes Help Desk
$8995
% of list price.
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