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the entire directory   only this category  Advanced Search Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements  DBS Help Desk $249  Local Software with Web  Unlimited  Unlimited      Required  Required                        DBS Help Desk                                                 DBS Help Desk                             DBS Help Desk Details iTrack Workgroup $1495  Local Software with Web  Unlimited  Unlimited      Required  Required                        iTrack Workgroup                                                 iTrack Workgroup                             iTrack Workgroup Details NetKeeper Captain CRM $6250  Local Software with Web  5  unlimited  included in upgrades  0.15   Not required   Not required                        NetKeeper Captain CRM                                                 NetKeeper Captain CRM                             NetKeeper Captain CRM Details Support Desk $400  Local Software with Web  1    Free for 1 year, 20% of purchase price for add. yr     Not required  Required                        Support Desk                                                 Support Desk                             Support Desk Details EasyAccessHelpDesk $5999  Local Software with Web  Unlimited  Unlimited users, one site license.  %15 of total cost  Free   Not required  Required                        EasyAccessHelpDesk                                                 EasyAccessHelpDesk                             EasyAccessHelpDesk Details TRACK Help Desk $15000  Local Software with Web  5  5  0.12  0.12   Not required   Not required                        TRACK Help Desk                                                 TRACK Help Desk                             TRACK Help Desk Details AccessAble Help Desk Professional Edition $499  Local Software with Web  Unlimited  Unlimited       Not required   Not required                        AccessAble Help Desk Professional Edition                                                 AccessAble Help Desk Professional Edition                             AccessAble Help Desk Professional Edition Details Fireman - Help Desk Software $1500  Local Software with Web  4  Unlimited    0.17   Not required  Required                        Fireman - Help Desk Software                                                 Fireman - Help Desk Software                             Fireman - Help Desk Software Details Support FetchDog $495  Local Software with Web  1  1       Not required   Not required                        Support FetchDog                                                 Support FetchDog                             Support FetchDog Details Abacus Help Desk 3.5 $425  Local Software with Web  1  Unlimited  1 year included     Not required  Required                        Abacus Help Desk 3.5                                                 Abacus Help Desk 3.5                             Abacus Help Desk 3.5 Details Close Support Enterprise Edition $745  Local Software with Web  Unlimited  Unlimited  12 months free then $120 per year  Included in support costs   Not required  Required                        Close Support Enterprise Edition                                                 Close Support Enterprise Edition                             Close Support Enterprise Edition Details SysMan $495  Local Software with Web  $495 per concurrent user  unlimited  $110 per licensed user and free upgrades  $275 per licensed user if not on support agreement   Not required   Not required                        SysMan                                                 SysMan                             SysMan Details Workflow Help Desk for Exchange 2000 $5000  Local Software with Web  unlimited  unlimited    first upgrade free   Not required   Not required                        Workflow Help Desk for Exchange 2000                                                 Workflow Help Desk for Exchange 2000                             Workflow Help Desk for Exchange 2000 Details HelpDesk Master $425  Local Software with Web  1  Unlimited  1 year included  Year 2 15% or current list price   Not required  Required                        HelpDesk Master                                                 HelpDesk Master                             HelpDesk Master Details HelpMaster Pro Web Suite $1680  Local Software with Web  Unlimited with Staff Support Module  Unlimited with Client Access Module  1 year Standard included. 1 year Premium add 10%  45% without Premium support   Not required   Not required                        HelpMaster Pro Web Suite                                                 HelpMaster Pro Web Suite                             HelpMaster Pro Web Suite Details Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements    Pages: 1 2 3 [>>]

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