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the entire directory   only this category  Advanced Search Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements  Support Desk $400  Local Software with Web  1    Free for 1 year, 20% of purchase price for add. yr     Not required  Required                        Support Desk                                                 Support Desk                             Support Desk Details Support FetchDog $495  Local Software with Web  1  1       Not required   Not required                        Support FetchDog                                                 Support FetchDog                             Support FetchDog Details NILEX $10000  Local Software with Web  2  1  15% of licence price per year    Required  Required                        NILEX                                                 NILEX                             NILEX Details CAFM Explorer $1200  Local Software with Web  1  1      Required  Required                        CAFM Explorer                                                 CAFM Explorer                             CAFM Explorer Details FastTrack Help Desk $500  Local Software with Web  Unlimited  1  20% software cost  Included in support contract  Required   Not required                        FastTrack Help Desk                                                 FastTrack Help Desk                             FastTrack Help Desk Details Assyst $81145  Local Software with Web  10  10  20% per year    Required   Not required                        Assyst                                                 Assyst                             Assyst Details c.Support for Lotus Notes and Domino $6500  Local Software with Web  5  100  per incident or unlimited support available  Maintenance cost is 30% of purchase price for 2 years   Not required   Not required                        c.Support for Lotus Notes and Domino                                                 c.Support for Lotus Notes and Domino                             c.Support for Lotus Notes and Domino Details Numara Track-It! $3895  Local Software with Web  5 named or 3 concurrent technicians  100  25% annually of MSRP  Included with maintenance   Not required  Required                        Numara Track-It!                                                 Numara Track-It!                             Numara Track-It! Details Operation Center $15000  Local Software with Web  Unlimited  150 Licensed Nodes  Included with Maintenance  18% Annual Maintenance  Required   Not required                        Operation Center                                                 Operation Center                             Operation Center Details HelpDesk $10000  Local Software with Web  4  4       Not required  Required                        HelpDesk                                                 HelpDesk                             HelpDesk Details TRACK Help Desk $15000  Local Software with Web  5  5  0.12  0.12   Not required   Not required                        TRACK Help Desk                                                 TRACK Help Desk                             TRACK Help Desk Details Oxygen Helpdesk Management Software $1750  Local Software with Web  Unlimited  50  25% per annum     Not required   Not required                        Oxygen Helpdesk Management Software                                                 Oxygen Helpdesk Management Software                             Oxygen Helpdesk Management Software Details Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements    Pages: 1 2 3 [>>]

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