Local Software with Web Help Desk Resources

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Help Desk	Price	Type	Licensed Technicians	Licensed Customers	Support Costs	Upgrade Costs	More Details
HelpTrac	$675	Local Software with Web	1	unlimited	20% of product cost	free with support agreement	Details
AccessAble Help Desk Professional Edition	$499	Local Software with Web	Unlimited	Unlimited			Details
amberCat Help Desk Plus	$2155	Local Software with Web	10 concurrent users at this price, unlimited from web browser	unlimited	$110 (email) $415 (phone) per annum	included in licence	Details
HelpLine	$25	Local Software with Web	10	500	Annual maintenance 20% of license	Annual maintenance 20% of license	Details
Magnoware DataTrack System 3.5	$349	Local Software with Web	1	Unlimited	No		Details
Resolve IT!	$750	Local Software with Web	1	Unlimited	0.18	Free with Maintenance Contract	Details
SDS HelpDesk Solutions	$195	Local Software with Web	1	Unlimited			Details
TrackFree - Help Desk Software	$0	Local Software with Web	5	Unlimited		None	Details
SupportDesk	$400	Local Software with Web	1	Unlimited	Included in above	Free for first year, 20% of license fee thereafter	Details
EasyAccessHelpDesk	$5999	Local Software with Web	Unlimited	Unlimited users, one site license.	%15 of total cost	Free	Details
HelpMaster Pro Web Suite	$1680	Local Software with Web	Unlimited with Staff Support Module	Unlimited with Client Access Module	1 year Standard included. 1 year Premium add 10%	45% without Premium support	Details
Workflow Help Desk for Exchange 2000	$5000	Local Software with Web	unlimited	unlimited		first upgrade free	Details
Fireman - Help Desk Software	$1500	Local Software with Web	4	Unlimited		0.17	Details
amberCat Help Desk	$1685	Local Software with Web	10 concurrent users at this price, unlimited from web browser	unlimited	$80 (email) $300 (phone) per annum	Included in licence	Details
TeleSupport HelpDesk	$1295	Local Software with Web	5	900	Variable depending on Support Package	Variable depending on Support Package	Details
Support Desk	$400	Local Software with Web	1		Free for 1 year, 20% of purchase price for add. yr		Details
iTrack Workgroup	$1495	Local Software with Web	Unlimited	Unlimited			Details
NILEX	$10000	Local Software with Web	2	1	15% of licence price per year		Details
Operation Center	$15000	Local Software with Web	Unlimited	150 Licensed Nodes	Included with Maintenance	18% Annual Maintenance	Details
Help Desk	Price	Type	Licensed Technicians	Licensed Customers	Support Costs	Upgrade Costs	More Details

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