CAFM Explorer

$1200 

Local Software with Web 

1 

1 

Details

PhaseWare Tracker - External Help Desk Software

$995 

Local Software with Web 

1 

Unlimited 

Annual maintenance 25% of license 

n/a 

Details

HelpLine

$25 

Local Software with Web 

10 

500 

Annual maintenance 20% of license 

Annual maintenance 20% of license 

Details

Assyst

$81145 

Local Software with Web 

10 

10 

20% per year 

Details

amberCat Help Desk Plus

$2155 

Local Software with Web 

10 concurrent users at this price, unlimited from web browser 

unlimited 

$110 (email) $415 (phone) per annum 

included in licence 

Details

amberCat Help Desk

$1685 

Local Software with Web 

10 concurrent users at this price, unlimited from web browser 

unlimited 

$80 (email) $300 (phone) per annum 

Included in licence 

Details

CCS Help Desk Formely Outlook Help Desk 3.0

$495 

Local Software with Web 

2 

Unlimited 

free support by email 

50% of the retail price 

Details

HelpSTAR

$4995 

Local Software with Web 

2 

Unlimited 

Details

NILEX

$10000 

Local Software with Web 

2 

1 

15% of licence price per year 

Details

Fireman - Help Desk Software

$1500 

Local Software with Web 

4 

Unlimited 

0.17 

Details

HelpDesk

$10000 

Local Software with Web 

4 

4 

Details

NetKeeper Captain CRM

$6250 

Local Software with Web 

5 

unlimited 

included in upgrades 

0.15 

Details

TRACK Help Desk

$15000 

Local Software with Web 

5 

5 

0.12 

0.12 

Details

IncidentMonitor(TM)

$3995 

Local Software with Web 

5 

Unlimited 

20% annually 

Included in maintenance 

Details

c.Support for Lotus Notes and Domino

$6500 

Local Software with Web 

5 

100 

per incident or unlimited support available 

Maintenance cost is 30% of purchase price for 2 years 

Details

ProjecTrak Lotus Notes Help Desk

$8995 

Local Software with Web 

5 

Unlimited 

% of list price. 

Details

Support-Works Helpdesk Professional

$15000 

Local Software with Web 

5 

Unlimited 

15-20% of product - depending on contract 

Free to maintained customers 

Details

TrackFree - Help Desk Software

$0 

Local Software with Web 

5 

Unlimited 

None 

Details

TeleSupport HelpDesk

$1295 

Local Software with Web 

5 

900 

Variable depending on Support Package 

Variable depending on Support Package 

Details

Numara Track-It!

$3895 

Local Software with Web 

5 named or 3 concurrent technicians 

100 

25% annually of MSRP 

Included with maintenance 

Details

VI Service Desk

$4200 

Local Software with Web 

6 

Unlimited 

First year free, following years 15% of license cost. 

15% of base cost,, after 1st year 

Details

Planet FM

$5000 

Local Software with Web 

600+ 

600 

12% of licence fee 

Details

Dispatch Help Desk for Lotus Notes and Domino

$2995 

Local Software with Web 

no limit per server 

server license 

1000 

600 

Details

DBS Help Desk

$249 

Local Software with Web 

Unlimited 

Unlimited 

Details