AccessAble Help Desk Professional Edition

$499 

Local Software with Web 

Unlimited 

Unlimited 

Details

Fireman - Help Desk Software

$1500 

Local Software with Web 

4 

Unlimited 

0.17 

Details

Support FetchDog

$495 

Local Software with Web 

1 

1 

Details

amberCat Help Desk Plus

$2155 

Local Software with Web 

10 concurrent users at this price, unlimited from web browser 

unlimited 

$110 (email) $415 (phone) per annum 

included in licence 

Details

Dispatch Help Desk for Lotus Notes and Domino

$2995 

Local Software with Web 

no limit per server 

server license 

1000 

600 

Details

Abacus Help Desk 3.5

$425 

Local Software with Web 

1 

Unlimited 

1 year included 

Details

IncidentMonitor(TM)

$3995 

Local Software with Web 

5 

Unlimited 

20% annually 

Included in maintenance 

Details

Close Support Enterprise Edition

$745 

Local Software with Web 

Unlimited 

Unlimited 

12 months free then $120 per year 

Included in support costs 

Details

CCS Help Desk Formely Outlook Help Desk 3.0

$495 

Local Software with Web 

2 

Unlimited 

free support by email 

50% of the retail price 

Details

c.Support for Lotus Notes and Domino

$6500 

Local Software with Web 

5 

100 

per incident or unlimited support available 

Maintenance cost is 30% of purchase price for 2 years 

Details

SysMan

$495 

Local Software with Web 

$495 per concurrent user 

unlimited 

$110 per licensed user and free upgrades 

$275 per licensed user if not on support agreement 

Details

HelpTrac

$675 

Local Software with Web 

1 

unlimited 

20% of product cost 

free with support agreement 

Details

ProjecTrak Lotus Notes Help Desk

$8995 

Local Software with Web 

5 

Unlimited 

% of list price. 

Details

Workflow Help Desk for Exchange 2000

$5000 

Local Software with Web 

unlimited 

unlimited 

first upgrade free 

Details

HelpDesk Master

$425 

Local Software with Web 

1 

Unlimited 

1 year included 

Year 2 15% or current list price 

Details

HelpMaster Pro Web Suite

$1680 

Local Software with Web 

Unlimited with Staff Support Module 

Unlimited with Client Access Module 

1 year Standard included. 1 year Premium add 10% 

45% without Premium support 

Details

amberCat Help Desk

$1685 

Local Software with Web 

10 concurrent users at this price, unlimited from web browser 

unlimited 

$80 (email) $300 (phone) per annum 

Included in licence 

Details

ieSupportManager Helpdesk Web Edition

$630 

Local Software with Web 

Unlimited 

Unlimited 

10% of license fee (minimum $126) 

Details

CISS Help Desk with WebCISS add-on

$718 

Local Software with Web 

unlimited 

unlimited 

Free, whilst on current version 

Details

Resolve IT!

$750 

Local Software with Web 

1 

Unlimited 

0.18 

Free with Maintenance Contract 

Details

HelpSTAR

$4995 

Local Software with Web 

2 

Unlimited 

Details

SDS HelpDesk Solutions

$195 

Local Software with Web 

1 

Unlimited 

Details

SupportMonkey 2002

$224 

Local Software with Web 

Unlimited 

Unlimited 

Free 

Discount available 

Details

NILEX

$10000 

Local Software with Web 

2 

1 

15% of licence price per year 

Details

Assyst

$81145 

Local Software with Web 

10 

10 

20% per year 

Details

HelpDesk

$10000 

Local Software with Web 

4 

4 

Details

Operation Center

$15000 

Local Software with Web 

Unlimited 

150 Licensed Nodes 

Included with Maintenance 

18% Annual Maintenance 

Details

Support-Works Helpdesk Professional

$15000 

Local Software with Web 

5 

Unlimited 

15-20% of product - depending on contract 

Free to maintained customers 

Details

TrackFree - Help Desk Software

$0 

Local Software with Web 

5 

Unlimited 

None 

Details

NetHelpDesk

$600 

Local Software with Web 

1 

unlimited 

10% (inc above) 

0.1 

Details