Magnoware DataTrack System 3.5

$349 

Local Software with Web 

1 

Unlimited 

No 

Details

Support Desk

$400 

Local Software with Web 

1 

Free for 1 year, 20% of purchase price for add. yr 

Details

SupportDesk

$400 

Local Software with Web 

1 

Unlimited 

Included in above 

Free for first year, 20% of license fee thereafter 

Details

Abacus Help Desk 3.5

$425 

Local Software with Web 

1 

Unlimited 

1 year included 

Details

HelpDesk Master

$425 

Local Software with Web 

1 

Unlimited 

1 year included 

Year 2 15% or current list price 

Details

Support FetchDog

$495 

Local Software with Web 

1 

1 

Details

CCS Help Desk Formely Outlook Help Desk 3.0

$495 

Local Software with Web 

2 

Unlimited 

free support by email 

50% of the retail price 

Details

SysMan

$495 

Local Software with Web 

$495 per concurrent user 

unlimited 

$110 per licensed user and free upgrades 

$275 per licensed user if not on support agreement 

Details

AccessAble Help Desk Professional Edition

$499 

Local Software with Web 

Unlimited 

Unlimited 

Details

FastTrack Help Desk

$500 

Local Software with Web 

Unlimited 

1 

20% software cost 

Included in support contract 

Details

NetHelpDesk

$600 

Local Software with Web 

1 

unlimited 

10% (inc above) 

0.1 

Details

ieSupportManager Helpdesk Web Edition

$630 

Local Software with Web 

Unlimited 

Unlimited 

10% of license fee (minimum $126) 

Details

HelpTrac

$675 

Local Software with Web 

1 

unlimited 

20% of product cost 

free with support agreement 

Details

CISS Help Desk with WebCISS add-on

$718 

Local Software with Web 

unlimited 

unlimited 

Free, whilst on current version 

Details

Close Support Enterprise Edition

$745 

Local Software with Web 

Unlimited 

Unlimited 

12 months free then $120 per year 

Included in support costs 

Details

Resolve IT!

$750 

Local Software with Web 

1 

Unlimited 

0.18 

Free with Maintenance Contract 

Details

PhaseWare Tracker - External Help Desk Software

$995 

Local Software with Web 

1 

Unlimited 

Annual maintenance 25% of license 

n/a 

Details

CAFM Explorer

$1200 

Local Software with Web 

1 

1 

Details

TeleSupport HelpDesk

$1295 

Local Software with Web 

5 

900 

Variable depending on Support Package 

Variable depending on Support Package 

Details

iTrack Workgroup

$1495 

Local Software with Web 

Unlimited 

Unlimited 

Details

Fireman - Help Desk Software

$1500 

Local Software with Web 

4 

Unlimited 

0.17 

Details

SupportCalls with Outlook

$1500 

Local Software with Web 

unlimited 

unlimited 

1 year free support, 400 USD for additional year 

free for support subscribers 

Details

HelpMaster Pro Web Suite

$1680 

Local Software with Web 

Unlimited with Staff Support Module 

Unlimited with Client Access Module 

1 year Standard included. 1 year Premium add 10% 

45% without Premium support 

Details

amberCat Help Desk

$1685 

Local Software with Web 

10 concurrent users at this price, unlimited from web browser 

unlimited 

$80 (email) $300 (phone) per annum 

Included in licence 

Details

Oxygen Helpdesk Management Software

$1750 

Local Software with Web 

Unlimited 

50 

25% per annum 

Details

amberCat Help Desk Plus

$2155 

Local Software with Web 

10 concurrent users at this price, unlimited from web browser 

unlimited 

$110 (email) $415 (phone) per annum 

included in licence 

Details

Dispatch Help Desk for Lotus Notes and Domino

$2995 

Local Software with Web 

no limit per server 

server license 

1000 

600 

Details

Numara Track-It!

$3895 

Local Software with Web 

5 named or 3 concurrent technicians 

100 

25% annually of MSRP 

Included with maintenance 

Details

IncidentMonitor(TM)

$3995 

Local Software with Web 

5 

Unlimited 

20% annually 

Included in maintenance 

Details

VI Service Desk

$4200 

Local Software with Web 

6 

Unlimited 

First year free, following years 15% of license cost. 

15% of base cost,, after 1st year 

Details