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Help Desk Change sort order Price  Type  Licensed
Technicians
 
Licensed
Customers
 
Support
Costs
 
Upgrade
Costs
 
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Details

HelpDesk

$10000 

Local Software with Web 

 

 

Details

HelpDesk Master

$425 

Local Software with Web 

Unlimited 

1 year included 

Year 2 15% or current list price 

Details

Helpdesk-3

$5000 

Local Software with Web 

unlimited (by web) up to 10 in C-S 

unlimited (by web) up to 10 in C-S 

5 % by year 

17 % by year 

Details

HelpLine

$25 

Local Software with Web 

10 

500 

Annual maintenance 20% of license 

Annual maintenance 20% of license 

Details

HelpMaster Pro Web Suite

$1680 

Local Software with Web 

Unlimited with Staff Support Module 

Unlimited with Client Access Module 

1 year Standard included. 1 year Premium add 10% 

45% without Premium support 

Details

HelpSTAR

$4995 

Local Software with Web 

Unlimited 

 

 

Details

HelpTrac

$675 

Local Software with Web 

unlimited 

20% of product cost 

free with support agreement 

Details

ieSupportManager Helpdesk Web Edition

$630 

Local Software with Web 

Unlimited 

Unlimited 

10% of license fee (minimum $126) 

 

Details

IncidentMonitor(TM)

$3995 

Local Software with Web 

Unlimited 

20% annually 

Included in maintenance 

Details

iTrack Workgroup

$1495 

Local Software with Web 

Unlimited 

Unlimited 

 

 

Details

Magnoware DataTrack System 3.5

$349 

Local Software with Web 

Unlimited 

No 

 

Details

NetHelpDesk

$600 

Local Software with Web 

unlimited 

10% (inc above) 

0.1 

Details

NetKeeper Captain CRM

$6250 

Local Software with Web 

unlimited 

included in upgrades 

0.15 

Details

NILEX

$10000 

Local Software with Web 

15% of licence price per year 

 

Details

Numara Track-It!

$3895 

Local Software with Web 

5 named or 3 concurrent technicians 

100 

25% annually of MSRP 

Included with maintenance 

Details

Operation Center

$15000 

Local Software with Web 

Unlimited 

150 Licensed Nodes 

Included with Maintenance 

18% Annual Maintenance 

Details

Oxygen Helpdesk Management Software

$1750 

Local Software with Web 

Unlimited 

50 

25% per annum 

 

Details

PhaseWare Tracker - External Help Desk Software

$995 

Local Software with Web 

Unlimited 

Annual maintenance 25% of license 

n/a 

Details

Planet FM

$5000 

Local Software with Web 

600+ 

600 

12% of licence fee 

 

Details

ProjecTrak Lotus Notes Help Desk

$8995 

Local Software with Web 

Unlimited 

% of list price. 

 

Details

Resolve IT!

$750 

Local Software with Web 

Unlimited 

0.18 

Free with Maintenance Contract 

Details

SDS HelpDesk Solutions

$195 

Local Software with Web 

Unlimited 

 

 

Details

Support Desk

$400 

Local Software with Web 

 

Free for 1 year, 20% of purchase price for add. yr 

 

Details

Support FetchDog

$495 

Local Software with Web 

 

 

Details

Help Desk Change sort order Price  Type  Licensed
Technicians
 
Licensed
Customers
 
Support
Costs
 
Upgrade
Costs
 
More
Details
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