SupportMonkey 2002

$224 

Local Software with Web 

Unlimited 

Unlimited 

Free 

Discount available 

Details

Support-Works Helpdesk Professional

$15000 

Local Software with Web 

5 

Unlimited 

15-20% of product - depending on contract 

Free to maintained customers 

Details

TrackFree - Help Desk Software

$0 

Local Software with Web 

5 

Unlimited 

None 

Details

NetHelpDesk

$600 

Local Software with Web 

1 

unlimited 

10% (inc above) 

0.1 

Details

VI Service Desk

$4200 

Local Software with Web 

6 

Unlimited 

First year free, following years 15% of license cost. 

15% of base cost,, after 1st year 

Details

Magnoware DataTrack System 3.5

$349 

Local Software with Web 

1 

Unlimited 

No 

Details

SupportDesk

$400 

Local Software with Web 

1 

Unlimited 

Included in above 

Free for first year, 20% of license fee thereafter 

Details

PhaseWare Tracker - External Help Desk Software

$995 

Local Software with Web 

1 

Unlimited 

Annual maintenance 25% of license 

n/a 

Details

Alloy Navigator

$7085 

Local Software with Web 

$1600 each (on average) 

Unlimited 

Upgrade path available 

Details

SupportCalls with Outlook

$1500 

Local Software with Web 

unlimited 

unlimited 

1 year free support, 400 USD for additional year 

free for support subscribers 

Details

Free Help Desk Software by Spiceworks

$0 

Local Software with Web 

unlimited 

unlimited 

$0 

$0 

Details

Helpdesk-3

$5000 

Local Software with Web 

unlimited (by web) up to 10 in C-S 

unlimited (by web) up to 10 in C-S 

5 % by year 

17 % by year 

Details

EasyAccessHelpDesk

$5999 

Local Software with Web 

Unlimited 

Unlimited users, one site license. 

%15 of total cost 

Free 

Details

HelpMaster Pro Web Suite

$1680 

Local Software with Web 

Unlimited with Staff Support Module 

Unlimited with Client Access Module 

1 year Standard included. 1 year Premium add 10% 

45% without Premium support 

Details