BridgeTrak

$4285 

Local Software with Web 

Unlimited 

Unlimited 

included in upgrade costs 

450 or 25% of purchase per year 

Details

HelpSTAR

$4995 

Local Software with Web 

2 

Unlimited 

Details

Workflow Help Desk for Exchange 2000

$5000 

Local Software with Web 

unlimited 

unlimited 

first upgrade free 

Details

Helpdesk-3

$5000 

Local Software with Web 

unlimited (by web) up to 10 in C-S 

unlimited (by web) up to 10 in C-S 

5 % by year 

17 % by year 

Details

Planet FM

$5000 

Local Software with Web 

600+ 

600 

12% of licence fee 

Details

EasyAccessHelpDesk

$5999 

Local Software with Web 

Unlimited 

Unlimited users, one site license. 

%15 of total cost 

Free 

Details

NetKeeper Captain CRM

$6250 

Local Software with Web 

5 

unlimited 

included in upgrades 

0.15 

Details

c.Support for Lotus Notes and Domino

$6500 

Local Software with Web 

5 

100 

per incident or unlimited support available 

Maintenance cost is 30% of purchase price for 2 years 

Details

Alloy Navigator

$7085 

Local Software with Web 

$1600 each (on average) 

Unlimited 

Upgrade path available 

Details

ProjecTrak Lotus Notes Help Desk

$8995 

Local Software with Web 

5 

Unlimited 

% of list price. 

Details

NILEX

$10000 

Local Software with Web 

2 

1 

15% of licence price per year 

Details

HelpDesk

$10000 

Local Software with Web 

4 

4 

Details

TRACK Help Desk

$15000 

Local Software with Web 

5 

5 

0.12 

0.12 

Details

Operation Center

$15000 

Local Software with Web 

Unlimited 

150 Licensed Nodes 

Included with Maintenance 

18% Annual Maintenance 

Details

Support-Works Helpdesk Professional

$15000 

Local Software with Web 

5 

Unlimited 

15-20% of product - depending on contract 

Free to maintained customers 

Details

Assyst

$81145 

Local Software with Web 

10 

10 

20% per year 

Details