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Help Desk  Price  Type  Licensed
Technicians
 
Licensed
Customers
 
Support
Costs
 
Upgrade
Costs
 Change sort order
More
Details

HelpTrac

$675 

Local Software with Web 

unlimited 

20% of product cost 

free with support agreement 

Details

amberCat Help Desk Plus

$2155 

Local Software with Web 

10 concurrent users at this price, unlimited from web browser 

unlimited 

$110 (email) $415 (phone) per annum 

included in licence 

Details

amberCat Help Desk

$1685 

Local Software with Web 

10 concurrent users at this price, unlimited from web browser 

unlimited 

$80 (email) $300 (phone) per annum 

Included in licence 

Details

IncidentMonitor(TM)

$3995 

Local Software with Web 

Unlimited 

20% annually 

Included in maintenance 

Details

FastTrack Help Desk

$500 

Local Software with Web 

Unlimited 

20% software cost 

Included in support contract 

Details

Close Support Enterprise Edition

$745 

Local Software with Web 

Unlimited 

Unlimited 

12 months free then $120 per year 

Included in support costs 

Details

Numara Track-It!

$3895 

Local Software with Web 

5 named or 3 concurrent technicians 

100 

25% annually of MSRP 

Included with maintenance 

Details

c.Support for Lotus Notes and Domino

$6500 

Local Software with Web 

100 

per incident or unlimited support available 

Maintenance cost is 30% of purchase price for 2 years 

Details

PhaseWare Tracker - External Help Desk Software

$995 

Local Software with Web 

Unlimited 

Annual maintenance 25% of license 

n/a 

Details

TrackFree - Help Desk Software

$0 

Local Software with Web 

Unlimited 

 

None 

Details

Alloy Navigator

$7085 

Local Software with Web 

$1600 each (on average) 

Unlimited 

 

Upgrade path available 

Details

TeleSupport HelpDesk

$1295 

Local Software with Web 

900 

Variable depending on Support Package 

Variable depending on Support Package 

Details

HelpDesk Master

$425 

Local Software with Web 

Unlimited 

1 year included 

Year 2 15% or current list price 

Details

Help Desk  Price  Type  Licensed
Technicians
 
Licensed
Customers
 
Support
Costs
 
Upgrade
Costs
 Change sort order
More
Details
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