Support Simplified
$19 per agent month
Remotely Hosted
1
unlimited
zero
Details
AthenaRMS
$125 per month
5
Unlimited
$600/yr basic, $1200/yr Premium
Open source - all you pay for is consulting and customization
SysAid
$19 per year
Nothing
eFirstHelp
$99 per user / month
100
None (24x7)
None
TriActive Systems Manager
$5 per month per device
none
Hosted Help Desk
$2125 per year
up to 5
free
InstaHelp
$100 per year
Free
EnterpriseWizardASP
$195 per per month
3
Help Desk Systems
$89 per ticket
Zendesk
$29 per month
HostedLogic: PerlDesk Hosted
$30 per month
N/A
Plain Ticket
$20 per month
SAManage
$80 per month
Included with subscription
included with subscription
Numara FootPrints Hosting Service
$9995
3 (complete read/write access)
20 -25% of total software order for maintenance and 18% additional for hosting service
Included w/Maintenance Contract
EnterpriseWizard
$195 per month
Included in license pricing
SupportBank
$475 per month
included
Severity One
$750 per year
25
Consultant's Help Desk
$35 per month
Included
BMS (Business Modular System)
$60 per user
10
IOS/Support
$500 per month
20% of license fee
Free for hosted version.
bigWebDesk
$59 per month
50
CRMdesk
$49 per month
CSLive -- Integrated Tickets/KDB/Live Chat/Meetings
$19 per seat/month
FREE
eStreamDesk - Helpdesk & Ticketing System
$0 per free
TremenDesk
BPMonline Service Desk
$492 per year
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