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the entire directory   only this category  Advanced Search Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements  eFirstHelp $99 per user / month Remotely Hosted  1  100  None (24x7)  None   Not required   Not required                        eFirstHelp                                                 eFirstHelp                             eFirstHelp Details EnterpriseWizard $195 per month Remotely Hosted  3  Unlimited  Included in license pricing  Included in license pricing   Not required   Not required                        EnterpriseWizard                                                 EnterpriseWizard                             EnterpriseWizard Details TRACKWeb Online $15000  Remotely Hosted  5  5       Not required   Not required                        TRACKWeb Online                                                 TRACKWeb Online                             TRACKWeb Online Details Hosted I-Care $7500 per month Remotely Hosted  10  50       Not required   Not required                        Hosted I-Care                                                 Hosted I-Care                             Hosted I-Care Details SupportBank $475 per month Remotely Hosted  3  unlimited  included  included   Not required   Not required                        SupportBank                                                 SupportBank                             SupportBank Details CRMdesk $49 per month Remotely Hosted  5  Unlimited  Free  Free   Not required   Not required                        CRMdesk                                                 CRMdesk                             CRMdesk Details Consultant's Help Desk $35 per month Remotely Hosted  1  unlimited  Included  Included   Not required   Not required                        Consultant's Help Desk                                                 Consultant's Help Desk                             Consultant's Help Desk Details FrontPhase $4250  Remotely Hosted  5  unlimited       Not required   Not required                        FrontPhase                                                 FrontPhase                             FrontPhase Details BMS (Business Modular System) $60 per user Remotely Hosted  10  unlimited  included  included   Not required   Not required                        BMS (Business Modular System)                                                 BMS (Business Modular System)                             BMS (Business Modular System) Details EnterpriseWizardASP $195 per per month Remotely Hosted  3  Unlimited  None  None   Not required   Not required                        EnterpriseWizardASP                                                 EnterpriseWizardASP                             EnterpriseWizardASP Details CSLive -- Integrated Tickets/KDB/Live Chat/Meetings $19 per seat/month Remotely Hosted  1  Unlimited  FREE  FREE   Not required   Not required                        CSLive -- Integrated Tickets/KDB/Live Chat/Meetings                                                 CSLive -- Integrated Tickets/KDB/Live Chat/Meetings                             CSLive -- Integrated Tickets/KDB/Live Chat/Meetings Details Numara FootPrints Hosting Service $9995  Remotely Hosted  3 (complete read/write access)  Unlimited  20 -25% of total software order for maintenance and 18% additional for hosting service  Included w/Maintenance Contract   Not required   Not required                        Numara FootPrints Hosting Service                                                 Numara FootPrints Hosting Service                             Numara FootPrints Hosting Service Details ProductivIT $6 per desktop Remotely Hosted  unlimited  1  included  0  Required   Not required                        ProductivIT                                                 ProductivIT                             ProductivIT Details HostedLogic: PerlDesk Hosted $30 per month Remotely Hosted  1  Unlimited  N/A  N/A   Not required   Not required                        HostedLogic: PerlDesk Hosted                                                 HostedLogic: PerlDesk Hosted                             HostedLogic: PerlDesk Hosted Details Service-now.com $20 per User / Month Remotely Hosted  Unlimited  Provided at no additional charge  $0. Included in the subscription fee.  $0. Included in the subscription fee.   Not required   Not required                        Service-now.com                                                 Service-now.com                             Service-now.com Details Help Desk Systems $89 per ticket Remotely Hosted  Unlimited  Unlimited  none  none   Not required   Not required                        Help Desk Systems                                                 Help Desk Systems                             Help Desk Systems Details ReadyDesk Hosted $15 per month Remotely Hosted  1  Unlimited       Not required   Not required                        ReadyDesk Hosted                                                 ReadyDesk Hosted                             ReadyDesk Hosted Details TremenDesk $35 per month Remotely Hosted  unlimited  unlimited  Free  Free   Not required   Not required                        TremenDesk                                                 TremenDesk                             TremenDesk Details Support Simplified $19 per agent month Remotely Hosted  1  unlimited  zero  zero   Not required   Not required                        Support Simplified                                                 Support Simplified                             Support Simplified Details Zendesk $29 per month Remotely Hosted  1  Unlimited  None  None   Not required   Not required                        Zendesk                                                 Zendesk                             Zendesk Details eBLVD SupportCenter $149 per month Remotely Hosted  5  50 concurrent  0  0   Not required   Not required                        eBLVD SupportCenter                                                 eBLVD SupportCenter                             eBLVD SupportCenter Details SAManage $80 per month Remotely Hosted  1  unlimited  Included with subscription  included with subscription   Not required   Not required                        SAManage                                                 SAManage                             SAManage Details Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements    Pages: 1 2 3 [>>]

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