Home
Search
Comparison Charts
Discussion Forums
Research Cart
Add a Listing
Update a Listing
Advertise
Event Calendar
What's New
Top Rated
Contact Us
Log In
the entire directory
only this category
Advanced Search
Help Desk
Price
Type
Licensed
Technicians
Licensed
Customers
Support
Costs
Upgrade
Costs
Software for
Customers
Software for
Technicians
Acceptable Servers
Help Desk
Compatible Server Software
Acceptable Workstations
Help Desk
Features
Help Desk
More
Details
Server is Provided
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Novell Netware
Macintosh
Server Software is Provided
Perl
PHP
ASP
Sendmail
SMTP
MySQL
Microsoft SQL Server
Microsoft Access
Sybase
PostgreSQL
Oracle
Cold Fusion
ODBC
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Macintosh
PDA's
Searchable database
Reference numbers assigned
F.A.Q. (knowledgebase)
Customer information database
Asset tracking database
Billing/Sales database
Automatic escalation
Follow-up satisfaction surveys
Reporting / Statistics
Customer history
Confirmation email
Technician email notifications
Pager capable
News/status notification announcements
eFirstHelp
$99 per user / month
Remotely Hosted
1
100
None (24x7)
None
Not required
Not required
eFirstHelp
eFirstHelp
eFirstHelp
Details
EnterpriseWizard
$195 per month
Remotely Hosted
3
Unlimited
Included in license pricing
Included in license pricing
Not required
Not required
EnterpriseWizard
EnterpriseWizard
EnterpriseWizard
Details
Hosted I-Care
$7500 per month
Remotely Hosted
10
50
Not required
Not required
Hosted I-Care
Hosted I-Care
Hosted I-Care
Details
TriActive Systems Manager
$5 per month per device
Remotely Hosted
Unlimited
Unlimited
none
none
Not required
Not required
TriActive Systems Manager
TriActive Systems Manager
TriActive Systems Manager
Details
bigWebDesk
$59 per month
Remotely Hosted
50
50
Free
Free
Not required
Not required
bigWebDesk
bigWebDesk
bigWebDesk
Details
ExDesk - Expert Help Desk
$50 per month
Remotely Hosted
1
Unlimited
Not required
Not required
ExDesk - Expert Help Desk
ExDesk - Expert Help Desk
ExDesk - Expert Help Desk
Details
SupportBank
$475 per month
Remotely Hosted
3
unlimited
included
included
Not required
Not required
SupportBank
SupportBank
SupportBank
Details
Revelation
$1560 per year
Remotely Hosted
3
unlimited
Not required
Not required
Revelation
Revelation
Revelation
Details
HelpDeskOnline.Net
$9 per month
Remotely Hosted
1
unlimited
Not required
Not required
HelpDeskOnline.Net
HelpDeskOnline.Net
HelpDeskOnline.Net
Details
Severity One
$750 per year
Remotely Hosted
3
25
included
Not required
Not required
Severity One
Severity One
Severity One
Details
SysAid
$19 per year
Remotely Hosted
Unlimited
Unlimited
Nothing
Nothing
Not required
Not required
SysAid
SysAid
SysAid
Details
EnterpriseWizardASP
$195 per per month
Remotely Hosted
3
Unlimited
None
None
Not required
Not required
EnterpriseWizardASP
EnterpriseWizardASP
EnterpriseWizardASP
Details
SPoTS - Service Order and Problem Tracking System
$8 per concurrent license per month
Remotely Hosted
unlimited
unlimited
none
Not required
Not required
SPoTS - Service Order and Problem Tracking System
SPoTS - Service Order and Problem Tracking System
SPoTS - Service Order and Problem Tracking System
Details
CSLive -- Integrated Tickets/KDB/Live Chat/Meetings
$19 per seat/month
Remotely Hosted
1
Unlimited
FREE
FREE
Not required
Not required
CSLive -- Integrated Tickets/KDB/Live Chat/Meetings
CSLive -- Integrated Tickets/KDB/Live Chat/Meetings
CSLive -- Integrated Tickets/KDB/Live Chat/Meetings
Details
Numara FootPrints Hosting Service
$9995
Remotely Hosted
3 (complete read/write access)
Unlimited
20 -25% of total software order for maintenance and 18% additional for hosting service
Included w/Maintenance Contract
Not required
Not required
Numara FootPrints Hosting Service
Numara FootPrints Hosting Service
Numara FootPrints Hosting Service
Details
ProductivIT
$6 per desktop
Remotely Hosted
unlimited
1
included
0
Required
Not required
ProductivIT
ProductivIT
ProductivIT
Details
HostedLogic: PerlDesk Hosted
$30 per month
Remotely Hosted
1
Unlimited
N/A
N/A
Not required
Not required
HostedLogic: PerlDesk Hosted
HostedLogic: PerlDesk Hosted
HostedLogic: PerlDesk Hosted
Details
Service-now.com
$20 per User / Month
Remotely Hosted
Unlimited
Provided at no additional charge
$0. Included in the subscription fee.
$0. Included in the subscription fee.
Not required
Not required
Service-now.com
Service-now.com
Service-now.com
Details
Help Desk Systems
$89 per ticket
Remotely Hosted
Unlimited
Unlimited
none
none
Not required
Not required
Help Desk Systems
Help Desk Systems
Help Desk Systems
Details
ReadyDesk Hosted
$15 per month
Remotely Hosted
1
Unlimited
Not required
Not required
ReadyDesk Hosted
ReadyDesk Hosted
ReadyDesk Hosted
Details
eBLVD SupportCenter
$149 per month
Remotely Hosted
5
50 concurrent
0
0
Not required
Not required
eBLVD SupportCenter
eBLVD SupportCenter
eBLVD SupportCenter
Details
SAManage
$80 per month
Remotely Hosted
1
unlimited
Included with subscription
included with subscription
Not required
Not required
SAManage
SAManage
SAManage
Details
Help Desk
Price
Type
Licensed
Technicians
Licensed
Customers
Support
Costs
Upgrade
Costs
Software for
Customers
Software for
Technicians
Acceptable Servers
Help Desk
Compatible Server Software
Acceptable Workstations
Help Desk
Features
Help Desk
More
Details
Server is Provided
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Novell Netware
Macintosh
Server Software is Provided
Perl
PHP
ASP
Sendmail
SMTP
MySQL
Microsoft SQL Server
Microsoft Access
Sybase
PostgreSQL
Oracle
Cold Fusion
ODBC
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Macintosh
PDA's
Searchable database
Reference numbers assigned
F.A.Q. (knowledgebase)
Customer information database
Asset tracking database
Billing/Sales database
Automatic escalation
Follow-up satisfaction surveys
Reporting / Statistics
Customer history
Confirmation email
Technician email notifications
Pager capable
News/status notification announcements
Pages: 1
2
3
[>>]
Copyright
© 2014 HelpDesks.com. All rights reserved.