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Help Desk  Price Change sort order Type  Licensed
Technicians
 
Licensed
Customers
 
Support
Costs
 
Upgrade
Costs
 
Software for
Customers
 
Software for
Technicians
 
Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More
Details
Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements 
Uptime $0  Remotely Hosted  unlimited  unlimited       Not required   Not required                        Uptime                                                 Uptime                             Uptime Details
eStreamDesk - Helpdesk & Ticketing System $0 per free Remotely Hosted  unlimited  free  free   Not required   Not required                        eStreamDesk - Helpdesk & Ticketing System                                                 eStreamDesk - Helpdesk & Ticketing System                             eStreamDesk - Helpdesk & Ticketing System Details
TriActive Systems Manager $5 per month per device Remotely Hosted  Unlimited  Unlimited  none  none   Not required   Not required                        TriActive Systems Manager                                                 TriActive Systems Manager                             TriActive Systems Manager Details
ProductivIT $6 per desktop Remotely Hosted  unlimited  included  Required   Not required                        ProductivIT                                                 ProductivIT                             ProductivIT Details
SPoTS - Service Order and Problem Tracking System $8 per concurrent license per month Remotely Hosted  unlimited  unlimited  none     Not required   Not required                        SPoTS - Service Order and Problem Tracking System                                                 SPoTS - Service Order and Problem Tracking System                             SPoTS - Service Order and Problem Tracking System Details
HelpDeskOnline.Net $9 per month Remotely Hosted  unlimited       Not required   Not required                        HelpDeskOnline.Net                                                 HelpDeskOnline.Net                             HelpDeskOnline.Net Details
ReadyDesk Hosted $15 per month Remotely Hosted  Unlimited       Not required   Not required                        ReadyDesk Hosted                                                 ReadyDesk Hosted                             ReadyDesk Hosted Details
SysAid $19 per year Remotely Hosted  Unlimited  Unlimited  Nothing  Nothing   Not required   Not required                        SysAid                                                 SysAid                             SysAid Details
CSLive -- Integrated Tickets/KDB/Live Chat/Meetings $19 per seat/month Remotely Hosted  Unlimited  FREE  FREE   Not required   Not required                        CSLive -- Integrated Tickets/KDB/Live Chat/Meetings                                                 CSLive -- Integrated Tickets/KDB/Live Chat/Meetings                             CSLive -- Integrated Tickets/KDB/Live Chat/Meetings Details
Support Simplified $19 per agent month Remotely Hosted  unlimited  zero  zero   Not required   Not required                        Support Simplified                                                 Support Simplified                             Support Simplified Details
Service-now.com $20 per User / Month Remotely Hosted  Unlimited  Provided at no additional charge  $0. Included in the subscription fee.  $0. Included in the subscription fee.   Not required   Not required                        Service-now.com                                                 Service-now.com                             Service-now.com Details
Plain Ticket $20 per month Remotely Hosted  Unlimited  N/A  N/A   Not required   Not required                        Plain Ticket                                                 Plain Ticket                             Plain Ticket Details
Zendesk $29 per month Remotely Hosted  Unlimited  None  None   Not required   Not required                        Zendesk                                                 Zendesk                             Zendesk Details
HostedLogic: PerlDesk Hosted $30 per month Remotely Hosted  Unlimited  N/A  N/A   Not required   Not required                        HostedLogic: PerlDesk Hosted                                                 HostedLogic: PerlDesk Hosted                             HostedLogic: PerlDesk Hosted Details
Consultant's Help Desk $35 per month Remotely Hosted  unlimited  Included  Included   Not required   Not required                        Consultant's Help Desk                                                 Consultant's Help Desk                             Consultant's Help Desk Details
Help Desk  Price Change sort order Type  Licensed
Technicians
 
Licensed
Customers
 
Support
Costs
 
Upgrade
Costs
 
Software for
Customers
 
Software for
Technicians
 
Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More
Details
Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements 
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