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Help Desk Change sort order Price  Type  Licensed
Technicians
 
Licensed
Customers
 
Support
Costs
 
Upgrade
Costs
 
Software for
Customers
 
Software for
Technicians
 
Acceptable Servers Help Desk Change sort order Compatible Server Software Acceptable Workstations Help Desk Change sort order Features Help Desk Change sort order More
Details
Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements 
247HelpDesk $99 per month Remotely Hosted  unlimited       Not required   Not required                        247HelpDesk                                                 247HelpDesk                             247HelpDesk Details
AI-Reply - Customer Support Helpdesk System $144 per year Remotely Hosted  Unlimited  Unlimited       Not required   Not required                        AI-Reply - Customer Support Helpdesk System                                                 AI-Reply - Customer Support Helpdesk System                             AI-Reply - Customer Support Helpdesk System Details
AthenaRMS $125 per month Remotely Hosted  Unlimited  $600/yr basic, $1200/yr Premium  Open source - all you pay for is consulting and customization   Not required   Not required                        AthenaRMS                                                 AthenaRMS                             AthenaRMS Details
bigWebDesk $59 per month Remotely Hosted  50  50  Free  Free   Not required   Not required                        bigWebDesk                                                 bigWebDesk                             bigWebDesk Details
BMS (Business Modular System) $60 per user Remotely Hosted  10  unlimited  included  included   Not required   Not required                        BMS (Business Modular System)                                                 BMS (Business Modular System)                             BMS (Business Modular System) Details
BPMonline Service Desk $492 per year Remotely Hosted  Unlimited    free   Not required   Not required                        BPMonline Service Desk                                                 BPMonline Service Desk                             BPMonline Service Desk Details
bugVisor $150 per month Remotely Hosted  unlimited  unlimited       Not required   Not required                        bugVisor                                                 bugVisor                             bugVisor Details
Consultant's Help Desk $35 per month Remotely Hosted  unlimited  Included  Included   Not required   Not required                        Consultant's Help Desk                                                 Consultant's Help Desk                             Consultant's Help Desk Details
CRMdesk $49 per month Remotely Hosted  Unlimited  Free  Free   Not required   Not required                        CRMdesk                                                 CRMdesk                             CRMdesk Details
CSLive -- Integrated Tickets/KDB/Live Chat/Meetings $19 per seat/month Remotely Hosted  Unlimited  FREE  FREE   Not required   Not required                        CSLive -- Integrated Tickets/KDB/Live Chat/Meetings                                                 CSLive -- Integrated Tickets/KDB/Live Chat/Meetings                             CSLive -- Integrated Tickets/KDB/Live Chat/Meetings Details
District Help Desk Hosted $2100 per year Remotely Hosted  unlimited  unlimited  1500 yearly  500   Not required   Not required                        District Help Desk Hosted                                                 District Help Desk Hosted                             District Help Desk Hosted Details
eBLVD SupportCenter $149 per month Remotely Hosted  50 concurrent   Not required   Not required                        eBLVD SupportCenter                                                 eBLVD SupportCenter                             eBLVD SupportCenter Details
EBsuite.com $100 per month Remotely Hosted  Unlimited       Not required   Not required                        EBsuite.com                                                 EBsuite.com                             EBsuite.com Details
eFirstHelp $99 per user / month Remotely Hosted  100  None (24x7)  None   Not required   Not required                        eFirstHelp                                                 eFirstHelp                             eFirstHelp Details
EnterpriseWizard $195 per month Remotely Hosted  Unlimited  Included in license pricing  Included in license pricing   Not required   Not required                        EnterpriseWizard                                                 EnterpriseWizard                             EnterpriseWizard Details
EnterpriseWizardASP $195 per per month Remotely Hosted  Unlimited  None  None   Not required   Not required                        EnterpriseWizardASP                                                 EnterpriseWizardASP                             EnterpriseWizardASP Details
eStreamDesk - Helpdesk & Ticketing System $0 per free Remotely Hosted  unlimited  free  free   Not required   Not required                        eStreamDesk - Helpdesk & Ticketing System                                                 eStreamDesk - Helpdesk & Ticketing System                             eStreamDesk - Helpdesk & Ticketing System Details
ExDesk - Expert Help Desk $50 per month Remotely Hosted  Unlimited       Not required   Not required                        ExDesk - Expert Help Desk                                                 ExDesk - Expert Help Desk                             ExDesk - Expert Help Desk Details
FrontPhase $4250  Remotely Hosted  unlimited       Not required   Not required                        FrontPhase                                                 FrontPhase                             FrontPhase Details
HappyFox $199  Remotely Hosted  10  Unlimited       Not required   Not required                        HappyFox                                                 HappyFox                             HappyFox Details
Help Desk Systems $89 per ticket Remotely Hosted  Unlimited  Unlimited  none  none   Not required   Not required                        Help Desk Systems                                                 Help Desk Systems                             Help Desk Systems Details
HelpDeskOnline.Net $9 per month Remotely Hosted  unlimited       Not required   Not required                        HelpDeskOnline.Net                                                 HelpDeskOnline.Net                             HelpDeskOnline.Net Details
Help Desk Change sort order Price  Type  Licensed
Technicians
 
Licensed
Customers
 
Support
Costs
 
Upgrade
Costs
 
Software for
Customers
 
Software for
Technicians
 
Acceptable Servers Help Desk Change sort order Compatible Server Software Acceptable Workstations Help Desk Change sort order Features Help Desk Change sort order More
Details
Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements 
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