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the entire directory   only this category  Advanced Search Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements  Zendesk $29 per month Remotely Hosted  1  Unlimited  None  None   Not required   Not required                        Zendesk                                                 Zendesk                             Zendesk Details Welpdesk $170  Remotely Hosted  recomended < 10  recomended < 50       Not required   Not required                        Welpdesk                                                 Welpdesk                             Welpdesk Details Uptime $0  Remotely Hosted  unlimited  unlimited       Not required   Not required                        Uptime                                                 Uptime                             Uptime Details TriActive Systems Manager $5 per month per device Remotely Hosted  Unlimited  Unlimited  none  none   Not required   Not required                        TriActive Systems Manager                                                 TriActive Systems Manager                             TriActive Systems Manager Details TremenDesk $35 per month Remotely Hosted  unlimited  unlimited  Free  Free   Not required   Not required                        TremenDesk                                                 TremenDesk                             TremenDesk Details TRACKWeb Online $15000  Remotely Hosted  5  5       Not required   Not required                        TRACKWeb Online                                                 TRACKWeb Online                             TRACKWeb Online Details SysAid $19 per year Remotely Hosted  Unlimited  Unlimited  Nothing  Nothing   Not required   Not required                        SysAid                                                 SysAid                             SysAid Details SupportBank $475 per month Remotely Hosted  3  unlimited  included  included   Not required   Not required                        SupportBank                                                 SupportBank                             SupportBank Details Support Simplified $19 per agent month Remotely Hosted  1  unlimited  zero  zero   Not required   Not required                        Support Simplified                                                 Support Simplified                             Support Simplified Details SPoTS - Service Order and Problem Tracking System $8 per concurrent license per month Remotely Hosted  unlimited  unlimited  none     Not required   Not required                        SPoTS - Service Order and Problem Tracking System                                                 SPoTS - Service Order and Problem Tracking System                             SPoTS - Service Order and Problem Tracking System Details Severity One $750 per year Remotely Hosted  3  25    included   Not required   Not required                        Severity One                                                 Severity One                             Severity One Details Service-now.com $20 per User / Month Remotely Hosted  Unlimited  Provided at no additional charge  $0. Included in the subscription fee.  $0. Included in the subscription fee.   Not required   Not required                        Service-now.com                                                 Service-now.com                             Service-now.com Details SAManage $80 per month Remotely Hosted  1  unlimited  Included with subscription  included with subscription   Not required   Not required                        SAManage                                                 SAManage                             SAManage Details Salesforce.com $65 per month Remotely Hosted    1  0  0   Not required   Not required                        Salesforce.com                                                 Salesforce.com                             Salesforce.com Details Revelation $1560 per year Remotely Hosted  3  unlimited       Not required   Not required                        Revelation                                                 Revelation                             Revelation Details ReadyDesk Hosted $15 per month Remotely Hosted  1  Unlimited       Not required   Not required                        ReadyDesk Hosted                                                 ReadyDesk Hosted                             ReadyDesk Hosted Details ProductivIT $6 per desktop Remotely Hosted  unlimited  1  included  0  Required   Not required                        ProductivIT                                                 ProductivIT                             ProductivIT Details Plain Ticket $20 per month Remotely Hosted  5  Unlimited  N/A  N/A   Not required   Not required                        Plain Ticket                                                 Plain Ticket                             Plain Ticket Details Numara FootPrints Hosting Service $9995  Remotely Hosted  3 (complete read/write access)  Unlimited  20 -25% of total software order for maintenance and 18% additional for hosting service  Included w/Maintenance Contract   Not required   Not required                        Numara FootPrints Hosting Service                                                 Numara FootPrints Hosting Service                             Numara FootPrints Hosting Service Details LBE Web Helpdesk Hosted $400 per month Remotely Hosted  Unlimited  Unlimited       Not required   Not required                        LBE Web Helpdesk Hosted                                                 LBE Web Helpdesk Hosted                             LBE Web Helpdesk Hosted Details Jitbit Hosted Helpdesk $58 per month Remotely Hosted  4  unlimited  0  0   Not required   Not required                        Jitbit Hosted Helpdesk                                                 Jitbit Hosted Helpdesk                             Jitbit Hosted Helpdesk Details IOS/Support $500 per month Remotely Hosted  5  unlimited  20% of license fee  Free for hosted version.   Not required   Not required                        IOS/Support                                                 IOS/Support                             IOS/Support Details Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements    Pages: 1 2 3 [>>]

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