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Help Desk  Price  Type  Licensed
Technicians
 
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Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements 
EBsuite.com $100 per month Remotely Hosted  Unlimited       Not required   Not required                        EBsuite.com                                                 EBsuite.com                             EBsuite.com Details
LBE Web Helpdesk Hosted $400 per month Remotely Hosted  Unlimited  Unlimited       Not required   Not required                        LBE Web Helpdesk Hosted                                                 LBE Web Helpdesk Hosted                             LBE Web Helpdesk Hosted Details
TRACKWeb Online $15000  Remotely Hosted       Not required   Not required                        TRACKWeb Online                                                 TRACKWeb Online                             TRACKWeb Online Details
Hosted I-Care $7500 per month Remotely Hosted  10  50       Not required   Not required                        Hosted I-Care                                                 Hosted I-Care                             Hosted I-Care Details
ExDesk - Expert Help Desk $50 per month Remotely Hosted  Unlimited       Not required   Not required                        ExDesk - Expert Help Desk                                                 ExDesk - Expert Help Desk                             ExDesk - Expert Help Desk Details
Revelation $1560 per year Remotely Hosted  unlimited       Not required   Not required                        Revelation                                                 Revelation                             Revelation Details
HelpDeskOnline.Net $9 per month Remotely Hosted  unlimited       Not required   Not required                        HelpDeskOnline.Net                                                 HelpDeskOnline.Net                             HelpDeskOnline.Net Details
247HelpDesk $99 per month Remotely Hosted  unlimited       Not required   Not required                        247HelpDesk                                                 247HelpDesk                             247HelpDesk Details
Uptime $0  Remotely Hosted  unlimited  unlimited       Not required   Not required                        Uptime                                                 Uptime                             Uptime Details
bugVisor $150 per month Remotely Hosted  unlimited  unlimited       Not required   Not required                        bugVisor                                                 bugVisor                             bugVisor Details
Welpdesk $170  Remotely Hosted  recomended < 10  recomended < 50       Not required   Not required                        Welpdesk                                                 Welpdesk                             Welpdesk Details
FrontPhase $4250  Remotely Hosted  unlimited       Not required   Not required                        FrontPhase                                                 FrontPhase                             FrontPhase Details
AI-Reply - Customer Support Helpdesk System $144 per year Remotely Hosted  Unlimited  Unlimited       Not required   Not required                        AI-Reply - Customer Support Helpdesk System                                                 AI-Reply - Customer Support Helpdesk System                             AI-Reply - Customer Support Helpdesk System Details
SPoTS - Service Order and Problem Tracking System $8 per concurrent license per month Remotely Hosted  unlimited  unlimited  none     Not required   Not required                        SPoTS - Service Order and Problem Tracking System                                                 SPoTS - Service Order and Problem Tracking System                             SPoTS - Service Order and Problem Tracking System Details
ReadyDesk Hosted $15 per month Remotely Hosted  Unlimited       Not required   Not required                        ReadyDesk Hosted                                                 ReadyDesk Hosted                             ReadyDesk Hosted Details
HappyFox $199  Remotely Hosted  10  Unlimited       Not required   Not required                        HappyFox                                                 HappyFox                             HappyFox Details
Service-now.com $20 per User / Month Remotely Hosted  Unlimited  Provided at no additional charge  $0. Included in the subscription fee.  $0. Included in the subscription fee.   Not required   Not required                        Service-now.com                                                 Service-now.com                             Service-now.com Details
Salesforce.com $65 per month Remotely Hosted     Not required   Not required                        Salesforce.com                                                 Salesforce.com                             Salesforce.com Details
Help Desk  Price  Type  Licensed
Technicians
 
Licensed
Customers
 
Support
Costs
 
Upgrade
Costs
 Change sort order
Software for
Customers
 
Software for
Technicians
 
Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More
Details
Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements 
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