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Help Desk  Price  Type  Licensed
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Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More
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Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC Change sort order Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements 
EnterpriseWizardASP $195 per per month Remotely Hosted  Unlimited  None  None   Not required   Not required                        EnterpriseWizardASP                                                 EnterpriseWizardASP                             EnterpriseWizardASP Details
Numara FootPrints Hosting Service $9995  Remotely Hosted  3 (complete read/write access)  Unlimited  20 -25% of total software order for maintenance and 18% additional for hosting service  Included w/Maintenance Contract   Not required   Not required                        Numara FootPrints Hosting Service                                                 Numara FootPrints Hosting Service                             Numara FootPrints Hosting Service Details
HostedLogic: PerlDesk Hosted $30 per month Remotely Hosted  Unlimited  N/A  N/A   Not required   Not required                        HostedLogic: PerlDesk Hosted                                                 HostedLogic: PerlDesk Hosted                             HostedLogic: PerlDesk Hosted Details
Consultant's Help Desk $35 per month Remotely Hosted  unlimited  Included  Included   Not required   Not required                        Consultant's Help Desk                                                 Consultant's Help Desk                             Consultant's Help Desk Details
Zendesk $29 per month Remotely Hosted  Unlimited  None  None   Not required   Not required                        Zendesk                                                 Zendesk                             Zendesk Details
Help Desk  Price  Type  Licensed
Technicians
 
Licensed
Customers
 
Support
Costs
 
Upgrade
Costs
 
Software for
Customers
 
Software for
Technicians
 
Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More
Details
Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC Change sort order Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements 
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