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A helpdesk and documentation system for IT support teams. Tracks users requests, changes, inventory and lets you draw intelligent network diagrams. Has Windows, web and emial interfaces.
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2 of 7 people found the following review helpful:
, Fri Jun 04 2004
After reviewing several help desk applications we decided this one was simple yet functional. It also supported SQL which was a requirement. The WEB interface look and feel could be improved and you have limited customizing ability but overall this is an excellent product. Overall, we are having a hard time deciding what we would like for it to do differently.
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