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LiveTime Support is a J2EE based technical support and help desk application for the enterprise. Features support for all major server platforms and databases, unlimited scalability, real-time reporting and customer portal.
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9 of 22 people found the following review helpful:
Best web solution available
, Tue Mar 08 2005
Livetime has the best web-based product available on the market today. We tried several competing products, but they were either too expensive or had limited browser support. It seems that everyone states they have full browser support, but try demoing their product with Firefox.
The product is extremely easy to use and the web interface is very well designed.
The support Livetime Software provides is amazing, every question or problem is always answered or resolved quickly. I have never had a problem with this product that hasn't been addressed in a timely fashion.
I highly recommend this product.
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