LBE Web Helpdesk

$560 

Completely Web Based 

5 concurrent users 

5 concurrent users 

$240 per annum 

Yes with support contract 

Details

Castle Support

$60 

Completely Web Based 

Unlimited 

Unlimited 

Details

Support Key

$2999 

Completely Web Based 

5 

300 

195 

Details

TRACKWeb Help Desk

$15000 

Completely Web Based 

5 

5 

0.12 

0.12 

Details

District Help Desk

$1500 

Completely Web Based 

unlimited 

unlimited 

Free 

250 

Details

Fused Solutions - Support Management Systems

$2400 

Completely Web Based 

1 

unlimited 

included in price 

0 

Details

c.Support for .NET

$4600 

Completely Web Based 

2 

100 

metered or unlimited support available 

2 year maintenance contract for 30% of purchase price 

Details

Web+Center

$0 

Completely Web Based 

3 

Unlimited 

Varies per license 

Free if licensed 

Details

Request Tracker (RT)

$0 

Completely Web Based 

unlimited 

unlimited 

free (Mailing List) or from $6000p.a. 

none 

Details

Integral Accounting Help Desk

$9999 

Completely Web Based 

Unlimited 

Unlimited 

$1999.99 after first year 

Free If Under Contract 

Details

Weblication ProFault

$1200 

Completely Web Based 

Unlimited 

Unlimited 

20% of purchase cost 

Free if support option taken 

Details

eMagic Touchpoint

$50000 

Completely Web Based 

50 concurrent users 

Unlimited 

17.5% of software cost includes upgrades 

Details

VSO-XP

$295 

Completely Web Based 

5 

Unlimited 

Included w/upgrade 

20% 

Details

WWW Help Desk Pro

$3000 

Completely Web Based 

unlimited 

unlimited 

free for 6 months 

1600 

Details

LiveTime Support

$7500 

Completely Web Based 

5 

Unlimited 

15% of base price per year 

Details

eFirstHelp

$999 

Completely Web Based 

1 

100 

12 % 

Included in Support Cost 

Details