SiteHelpDesk
$1000
Completely Web Based
5
unlimited
included with upgrades - 15%
15% of software price (after first year)
Details
BugAware Bug Tracking System
$395
Integral Accounting Help Desk
$9999
Unlimited
$1999.99 after first year
Free If Under Contract
e11 help desk software and Knowledge Management
$6500
10% after first year of free support
10 % after one year
Online Work Order Suite: Lite Edition for ASP
$150
Included with upgrades (25%)
25% of software price (after first year)
TopTrack
$1995
Help Centric
$55
Online Work Order Suite: Professional Edition
$900
included with upgrades (25%)
Severity One Enterprise
$3000
3
50
20%
Included in support
Weblication ProFault
$1200
20% of purchase cost
Free if support option taken
eMagic Touchpoint
$50000
50 concurrent users
17.5% of software cost includes upgrades
Attenza
$99
1
none
Support Services Manager (SSM)
$0
Included - Free
VSO-XP
$295
Included w/upgrade
WWW Help Desk Pro
free for 6 months
1600
Bugzero
$299
free for 3 month.
free for 5 month, 30% discount after
Cerberus Helpdesk
$499
Free
30% discount
COIGN
$4995
18%
Included in Maintenance
FMb2b.net
$1 per day
Included
OneOrZero Helpdesk
Go Smart Help Desk
$300
1 year free support
TESS
$9800
0.175
0.05
PC-Duo Enterprise
$990
10
included in maintenance
150.00 per year
Online Work Order Suite: Lite Edition for PHP
IssueTrak
$2500
100
20% Both Upgrade and Support
Help Desk 6.5 by Expinion.net
$249
<1/2 Price
WebCISS
$2000
Included with upgrade costs
Free for first year - 20% per annum after that
Artologik HelpDesk 3.2
$650
2
195 USD (includes Upgrade Agreement)
Upgrade Agreement enables paying the price difference only for upgrade, 100 USD
Phixus
$716
$143 per license per year
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