Help Desk & More provides the environment to process work orders, room bookings, visitor requests, etc. Calls can be logged, confirmed (by email) and routed to applicable contractor (by email) in about 15 seconds. All operations can be measured against SLA’s. A full PPM module is also included.
Not Applicable. Server software is provided.
Perl
PHP
ASP
Sendmail
SMTP
MySQL
Microsoft SQL Server
Microsoft Access
Sybase
PostgreSQL
Oracle
Cold Fusion
ODBC
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