Home
Search
Comparison Charts
Discussion Forums
Research Cart
Add a Listing
Update a Listing
Advertise
Event Calendar
What's New
Top Rated
Contact Us
Log In
the entire directory
only this category
Advanced Search
Help Desk
Price
Type
Licensed
Technicians
Licensed
Customers
Support
Costs
Upgrade
Costs
Software for
Customers
Software for
Technicians
Acceptable Servers
Help Desk
Compatible Server Software
Acceptable Workstations
Help Desk
Features
Help Desk
More
Details
Server is Provided
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Novell Netware
Macintosh
Server Software is Provided
Perl
PHP
ASP
Sendmail
SMTP
MySQL
Microsoft SQL Server
Microsoft Access
Sybase
PostgreSQL
Oracle
Cold Fusion
ODBC
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Macintosh
PDA's
Searchable database
Reference numbers assigned
F.A.Q. (knowledgebase)
Customer information database
Asset tracking database
Billing/Sales database
Automatic escalation
Follow-up satisfaction surveys
Reporting / Statistics
Customer history
Confirmation email
Technician email notifications
Pager capable
News/status notification announcements
PerlDesk
$39
Completely Web Based
Unlimmited
Unlimmited
Not required
Not required
PerlDesk
PerlDesk
PerlDesk
Details
Magic Solutions HelpDesk IQ
$995
Completely Web Based
1
unlimited self-service
First 60 days Free. After 60 days, $49.95 per incident/call
included with maintenance contract
Not required
Not required
Magic Solutions HelpDesk IQ
Magic Solutions HelpDesk IQ
Magic Solutions HelpDesk IQ
Details
RightNow Web
$75000
Completely Web Based
Unlimited
Unlimited for 2 years. Software must be purchased again after 2 years.
RightNow Web
RightNow Web
RightNow Web
Details
LiveTime Support
$7500
Completely Web Based
5
Unlimited
15% of base price per year
Not required
Not required
LiveTime Support
LiveTime Support
LiveTime Support
Details
WonderDesk
$499
Completely Web Based
Unlimited
Unlimited
included in upgrade costs
$35 / year
Not required
Not required
WonderDesk
WonderDesk
WonderDesk
Details
Cyborg Helpdesk
$7500
Completely Web Based
3
Unlimited
Not required
Not required
Cyborg Helpdesk
Cyborg Helpdesk
Cyborg Helpdesk
Details
Simple-Support
$599
Completely Web Based
1
Unlimited
Not required
Not required
Simple-Support
Simple-Support
Simple-Support
Details
EnterpriseWizard
$2850
Completely Web Based
3
Unlimited
20% of current license value annually
Included in annual support contract
Not required
Not required
EnterpriseWizard
EnterpriseWizard
EnterpriseWizard
Details
Web Trak v3.1
$49
Completely Web Based
Unlimited
Unlimited
Annual Service Agreement $49.00
Not required
Not required
Web Trak v3.1
Web Trak v3.1
Web Trak v3.1
Details
e-Support : Commerce Edition
$250
Completely Web Based
1
Unlimited
Free
Not required
Not required
e-Support : Commerce Edition
e-Support : Commerce Edition
e-Support : Commerce Edition
Details
Castle Support
$60
Completely Web Based
Unlimited
Unlimited
Not required
Not required
Castle Support
Castle Support
Castle Support
Details
WonderDesk SQL
$2499
Completely Web Based
Unlimited
Unlimited
included in upgrade costs
$249/ year
Not required
Not required
WonderDesk SQL
WonderDesk SQL
WonderDesk SQL
Details
Numara FootPrints
$9995
Completely Web Based
3
Unlimited
20 -25 % annually of total software order
Included w/ Maintenance Contract
Not required
Not required
Numara FootPrints
Numara FootPrints
Numara FootPrints
Details
Perfect Tracker
$800
Completely Web Based
unlimited
unlimited
First 10 incidents free
not yet decided
Not required
Not required
Perfect Tracker
Perfect Tracker
Perfect Tracker
Details
District Help Desk
$1500
Completely Web Based
unlimited
unlimited
Free
250
Not required
Not required
District Help Desk
District Help Desk
District Help Desk
Details
Liberum Help Desk
$0
Completely Web Based
Unlimited
Unlimited
Not required
Not required
Liberum Help Desk
Liberum Help Desk
Liberum Help Desk
Details
Information Resource Manager
$0
Completely Web Based
Unlimited
Unlimited
No official support
Open Source (Free)
Not required
Not required
Information Resource Manager
Information Resource Manager
Information Resource Manager
Details
ISIS Help Desk
$1295
Completely Web Based
5
Unlimited
Not required
Not required
ISIS Help Desk
ISIS Help Desk
ISIS Help Desk
Details
Taskman Pro! v.3
$499
Completely Web Based
unlimited
unlimited
Not required
Not required
Taskman Pro! v.3
Taskman Pro! v.3
Taskman Pro! v.3
Details
Tracker
$199
Completely Web Based
unlimited
unlimited
Free
Free
Tracker
Tracker
Tracker
Details
Help Desk Organizer
$495
Completely Web Based
unlimited
unlimited
$89 year
Not required
Not required
Help Desk Organizer
Help Desk Organizer
Help Desk Organizer
Details
Prop Web
$8000
Completely Web Based
1
unlimited
15% Invoice Price
Included in annual support contract
Not required
Not required
Prop Web
Prop Web
Prop Web
Details
Fused Solutions - Support Management Systems
$2400
Completely Web Based
1
unlimited
included in price
0
Not required
Not required
Fused Solutions - Support Management Systems
Fused Solutions - Support Management Systems
Fused Solutions - Support Management Systems
Details
Visual Help Desk
$9500
Completely Web Based
20
unlimited
1500
0
Not required
Not required
Visual Help Desk
Visual Help Desk
Visual Help Desk
Details
Double Choco Latte
$0
Completely Web Based
Unlimited
Unlimited
Not required
Not required
Double Choco Latte
Double Choco Latte
Double Choco Latte
Details
e-zHelpDesk
$3500
Completely Web Based
unlimited
unlimited
Free 1st 10 incident/ $50.00 per incident there after
Free
Not required
Not required
e-zHelpDesk
e-zHelpDesk
e-zHelpDesk
Details
Help Desk
Price
Type
Licensed
Technicians
Licensed
Customers
Support
Costs
Upgrade
Costs
Software for
Customers
Software for
Technicians
Acceptable Servers
Help Desk
Compatible Server Software
Acceptable Workstations
Help Desk
Features
Help Desk
More
Details
Server is Provided
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Novell Netware
Macintosh
Server Software is Provided
Perl
PHP
ASP
Sendmail
SMTP
MySQL
Microsoft SQL Server
Microsoft Access
Sybase
PostgreSQL
Oracle
Cold Fusion
ODBC
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Macintosh
PDA's
Searchable database
Reference numbers assigned
F.A.Q. (knowledgebase)
Customer information database
Asset tracking database
Billing/Sales database
Automatic escalation
Follow-up satisfaction surveys
Reporting / Statistics
Customer history
Confirmation email
Technician email notifications
Pager capable
News/status notification announcements
Pages: 1
2
3
4
5
6
[>>]
Copyright
© 2014 HelpDesks.com. All rights reserved.