Help Desk Software and Resources

 


 

 Home
 Search
 Comparison Charts
 Discussion Forums
 Research Cart  
 Add a Listing
 Update a Listing
 Advertise
 Event Calendar
 What's New
 Top Rated
 Contact Us
 Log In

  

 

 

   the entire directory   only this category  Advanced Search

Help Desk  Price  Type  Licensed
Technicians
 
Licensed
Customers
 
Support
Costs
 
Upgrade
Costs
 
Software for
Customers
 
Software for
Technicians
 
Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More
Details
Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's Change sort order Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements 
eJournal RMS 2.7 $15000  Completely Web Based  10  unlimited  free  included in 15% maintance fee   Not required   Not required                        eJournal RMS 2.7                                                 eJournal RMS 2.7                             eJournal RMS 2.7 Details
PerlDesk $39  Completely Web Based  Unlimmited  Unlimmited       Not required   Not required                        PerlDesk                                                 PerlDesk                             PerlDesk Details
Request Tracker (RT) $0  Completely Web Based  unlimited  unlimited  free (Mailing List) or from $6000p.a.  none   Not required   Not required                        Request Tracker (RT)                                                 Request Tracker (RT)                             Request Tracker (RT) Details
Integral Accounting Help Desk $9999  Completely Web Based  Unlimited  Unlimited  $1999.99 after first year  Free If Under Contract   Not required   Not required                        Integral Accounting Help Desk                                                 Integral Accounting Help Desk                             Integral Accounting Help Desk Details
Polar Help Desk $99  Completely Web Based  unlimited  Free  Free   Not required   Not required                        Polar Help Desk                                                 Polar Help Desk                             Polar Help Desk Details
e11 help desk software and Knowledge Management $6500  Completely Web Based  unlimited  unlimited  10% after first year of free support  10 % after one year   Not required   Not required                        e11 help desk software and Knowledge Management                                                 e11 help desk software and Knowledge Management                             e11 help desk software and Knowledge Management Details
Help Centric $55  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        Help Centric                                                 Help Centric                             Help Centric Details
Severity One Enterprise $3000  Completely Web Based  50  20%  Included in support   Not required   Not required                        Severity One Enterprise                                                 Severity One Enterprise                             Severity One Enterprise Details
Attenza $99  Completely Web Based  unlimited  none     Not required   Not required                        Attenza                                                 Attenza                             Attenza Details
VSO-XP $295  Completely Web Based  Unlimited  Included w/upgrade  20%   Not required   Not required                        VSO-XP                                                 VSO-XP                             VSO-XP Details
WWW Help Desk Pro $3000  Completely Web Based  unlimited  unlimited  free for 6 months  1600   Not required   Not required                        WWW Help Desk Pro                                                 WWW Help Desk Pro                             WWW Help Desk Pro Details
Bugzero $299  Completely Web Based  free for 3 month.  free for 5 month, 30% discount after   Not required   Not required                        Bugzero                                                 Bugzero                             Bugzero Details
COIGN $4995  Completely Web Based  Unlimited  Unlimited  18%  Included in Maintenance   Not required   Not required                        COIGN                                                 COIGN                             COIGN Details
OneOrZero Helpdesk $0  Completely Web Based  Unlimited  Unlimited  none  none   Not required   Not required                        OneOrZero Helpdesk                                                 OneOrZero Helpdesk                             OneOrZero Helpdesk Details
Go Smart Help Desk $300  Completely Web Based  unlimited  unlimited  1 year free support     Not required   Not required                        Go Smart Help Desk                                                 Go Smart Help Desk                             Go Smart Help Desk Details
PC-Duo Enterprise $990  Completely Web Based  10  10  included in maintenance  150.00 per year   Not required   Not required                        PC-Duo Enterprise                                                 PC-Duo Enterprise                             PC-Duo Enterprise Details
IssueTrak $2500  Completely Web Based  100  20% Both Upgrade and Support  20% Both Upgrade and Support   Not required   Not required                        IssueTrak                                                 IssueTrak                             IssueTrak Details
Helpdesk In Flash FAQ Ticket support $64  Completely Web Based  Unlimited  Unlimited  Free  Free   Not required   Not required                        Helpdesk In Flash FAQ Ticket support                                                 Helpdesk In Flash FAQ Ticket support                             Helpdesk In Flash FAQ Ticket support Details
Magic Solutions HelpDesk IQ $995  Completely Web Based  unlimited self-service  First 60 days Free. After 60 days, $49.95 per incident/call  included with maintenance contract   Not required   Not required                        Magic Solutions HelpDesk IQ                                                 Magic Solutions HelpDesk IQ                             Magic Solutions HelpDesk IQ Details
YUDO $0  Completely Web Based  Unlimited  Unlimited  Forum on www.freedesk.it     Not required   Not required                        YUDO                                                 YUDO                             YUDO Details
WebCISS $2000  Completely Web Based  Unlimited  Unlimited  Included with upgrade costs  Free for first year - 20% per annum after that   Not required   Not required                        WebCISS                                                 WebCISS                             WebCISS Details
Artologik HelpDesk 3.2 $650  Completely Web Based  Unlimited  195 USD (includes Upgrade Agreement)  Upgrade Agreement enables paying the price difference only for upgrade, 100 USD   Not required   Not required                        Artologik HelpDesk 3.2                                                 Artologik HelpDesk 3.2                             Artologik HelpDesk 3.2 Details
Phixus $716  Completely Web Based  $143 per license per year     Not required   Not required                        Phixus                                                 Phixus                             Phixus Details
NetSupport DNA Helpdesk $1800  Completely Web Based  Unlimited  20% of License Fee (includes upgrades)  After 3 months 20% of License Fee   Not required  Required                        NetSupport DNA Helpdesk                                                 NetSupport DNA Helpdesk                             NetSupport DNA Helpdesk Details
One or Zero Helpdesk & Task Management System $0  Completely Web Based       Not required   Not required                        One or Zero Helpdesk & Task Management System                                                 One or Zero Helpdesk & Task Management System                             One or Zero Helpdesk & Task Management System Details
QuickIntranet HelpDesk $0  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        QuickIntranet HelpDesk                                                 QuickIntranet HelpDesk                             QuickIntranet HelpDesk Details
h2desk PHP Help Desk $199  Completely Web Based  Unlimited  Unlimited  None  $29.99/year   Not required   Not required                        h2desk PHP Help Desk                                                 h2desk PHP Help Desk                             h2desk PHP Help Desk Details
Help Desk  Price  Type  Licensed
Technicians
 
Licensed
Customers
 
Support
Costs
 
Upgrade
Costs
 
Software for
Customers
 
Software for
Technicians
 
Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More
Details
Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's Change sort order Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements 
  Pages: [<<] 1 2 3 4 5 6 [>>]

 

 

Copyright © 2014 HelpDesks.com. All rights reserved.