New Fire Enterprise Support

$500 

Completely Web Based 

10 

10 

Details

LBE Web Helpdesk

$560 

Completely Web Based 

5 concurrent users 

5 concurrent users 

$240 per annum 

Yes with support contract 

Details

e-Support : Commerce Edition

$250 

Completely Web Based 

1 

Unlimited 

Free 

Details

Castle Support

$60 

Completely Web Based 

Unlimited 

Unlimited 

Details

RightNow Web

$75000 

Completely Web Based 

Unlimited 

Unlimited for 2 years. Software must be purchased again after 2 years. 

Details

TRACKWeb Help Desk

$15000 

Completely Web Based 

5 

5 

0.12 

0.12 

Details

District Help Desk

$1500 

Completely Web Based 

unlimited 

unlimited 

Free 

250 

Details

ITracker

$0 

Completely Web Based 

Details

Liberum Help Desk

$0 

Completely Web Based 

Unlimited 

Unlimited 

Details

Information Resource Manager

$0 

Completely Web Based 

Unlimited 

Unlimited 

No official support 

Open Source (Free) 

Details

ISIS Help Desk

$1295 

Completely Web Based 

5 

Unlimited 

Details

Taskman Pro! v.3

$499 

Completely Web Based 

unlimited 

unlimited 

Details

Tracker

$199 

Completely Web Based 

unlimited 

unlimited 

Free 

Free 

Details

Help Desk Organizer

$495 

Completely Web Based 

unlimited 

unlimited 

$89 year 

Details

Fused Solutions - Support Management Systems

$2400 

Completely Web Based 

1 

unlimited 

included in price 

0 

Details

Double Choco Latte

$0 

Completely Web Based 

Unlimited 

Unlimited 

Details

e-zHelpDesk

$3500 

Completely Web Based 

unlimited 

unlimited 

Free 1st 10 incident/ $50.00 per incident there after 

Free 

Details

psTrack

$800 

Completely Web Based 

1 

Unlimited 

6% of List with Maintenance Contract 

6% of List with Maintenance Contract 

Details

eJournal RMS 2.7

$15000 

Completely Web Based 

10 

unlimited 

free 

included in 15% maintance fee 

Details

PerlDesk

$39 

Completely Web Based 

Unlimmited 

Unlimmited 

Details

Request Tracker (RT)

$0 

Completely Web Based 

unlimited 

unlimited 

free (Mailing List) or from $6000p.a. 

none 

Details

SiteHelpDesk

$1000 

Completely Web Based 

5 

unlimited 

included with upgrades - 15% 

15% of software price (after first year) 

Details

BugAware Bug Tracking System

$395 

Completely Web Based 

unlimited 

unlimited 

Details

Integral Accounting Help Desk

$9999 

Completely Web Based 

Unlimited 

Unlimited 

$1999.99 after first year 

Free If Under Contract 

Details

Online Work Order Suite: Lite Edition for ASP

$150 

Completely Web Based 

5 

Unlimited 

Included with upgrades (25%) 

25% of software price (after first year) 

Details

TopTrack

$1995 

Completely Web Based 

5 

Unlimited 

Details

Help Centric

$55 

Completely Web Based 

Unlimited 

Unlimited 

Details

Online Work Order Suite: Professional Edition

$900 

Completely Web Based 

Unlimited 

Unlimited 

included with upgrades (25%) 

25% of software price (after first year) 

Details

Weblication ProFault

$1200 

Completely Web Based 

Unlimited 

Unlimited 

20% of purchase cost 

Free if support option taken 

Details