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Help Desk	Price	Type	Licensed Technicians	Licensed Customers	Support Costs	Upgrade Costs	More Details
Integral Accounting Help Desk	$9999	Completely Web Based	Unlimited	Unlimited	$1999.99 after first year	Free If Under Contract	Details
Polar Help Desk	$99	Completely Web Based	1	unlimited	Free	Free	Details
Online Work Order Suite: Lite Edition for ASP	$150	Completely Web Based	5	Unlimited	Included with upgrades (25%)	25% of software price (after first year)	Details
TopTrack	$1995	Completely Web Based	5	Unlimited			Details
Help Centric	$55	Completely Web Based	Unlimited	Unlimited			Details
Online Work Order Suite: Professional Edition	$900	Completely Web Based	Unlimited	Unlimited	included with upgrades (25%)	25% of software price (after first year)	Details
Severity One Enterprise	$3000	Completely Web Based	3	50	20%	Included in support	Details
Weblication ProFault	$1200	Completely Web Based	Unlimited	Unlimited	20% of purchase cost	Free if support option taken	Details
Attenza	$99	Completely Web Based	1	unlimited	none		Details
Support Services Manager (SSM)	$0	Completely Web Based	Unlimited	Unlimited	Included - Free	Included - Free	Details
VSO-XP	$295	Completely Web Based	5	Unlimited	Included w/upgrade	20%	Details
WWW Help Desk Pro	$3000	Completely Web Based	unlimited	unlimited	free for 6 months	1600	Details
Cerberus Helpdesk	$499	Completely Web Based	Unlimited	Unlimited	Free	30% discount	Details
FMb2b.net	$1 per day	Completely Web Based	1	1	Included	Included	Details
OTRS - Open Ticket Request System	$0	Completely Web Based	Unlimited	Unlimited			Details
OneOrZero Helpdesk	$0	Completely Web Based	Unlimited	Unlimited	none	none	Details
Go Smart Help Desk	$300	Completely Web Based	unlimited	unlimited	1 year free support		Details
PC-Duo Enterprise	$990	Completely Web Based	10	10	included in maintenance	150.00 per year	Details
Online Work Order Suite: Lite Edition for PHP	$150	Completely Web Based	5	Unlimited	Included with upgrades (25%)	25% of software price (after first year)	Details
IssueTrak	$2500	Completely Web Based	3	100	20% Both Upgrade and Support	20% Both Upgrade and Support	Details
IssueTrak, Inc.	$750	Completely Web Based	1	Unlimited	20% of List Price		Details
Helpdesk In Flash FAQ Ticket support	$64	Completely Web Based	Unlimited	Unlimited	Free	Free	Details
ReadyDesk	$100	Completely Web Based	1	Unlimited			Details
HelpSpot Help Desk Software	$179	Completely Web Based	1	Unlimited			Details
LiveTime Support	$7500	Completely Web Based	5	Unlimited	15% of base price per year		Details
eFirstHelp	$999	Completely Web Based	1	100	12 %	Included in Support Cost	Details
Cyborg Helpdesk	$7500	Completely Web Based	3	Unlimited			Details
EnterpriseWizard	$2850	Completely Web Based	3	Unlimited	20% of current license value annually	Included in annual support contract	Details
LBE Web Helpdesk	$560	Completely Web Based	5 concurrent users	5 concurrent users	$240 per annum	Yes with support contract	Details
Help Desk	Price	Type	Licensed Technicians	Licensed Customers	Support Costs	Upgrade Costs	More Details

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