Completely Web Based Help Desk Resources

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Help Desk	Price	Type	Licensed Technicians	Licensed Customers	Support Costs	Upgrade Costs	More Details
Go Smart Help Desk	$300	Completely Web Based	unlimited	unlimited	1 year free support		Details
PC-Duo Enterprise	$990	Completely Web Based	10	10	included in maintenance	150.00 per year	Details
LiveTime Support	$7500	Completely Web Based	5	Unlimited	15% of base price per year		Details
eFirstHelp	$999	Completely Web Based	1	100	12 %	Included in Support Cost	Details
Magic Solutions HelpDesk IQ	$995	Completely Web Based	1	unlimited self-service	First 60 days Free. After 60 days, $49.95 per incident/call	included with maintenance contract	Details
WonderDesk	$499	Completely Web Based	Unlimited	Unlimited	included in upgrade costs	$35 / year	Details
Cyborg Helpdesk	$7500	Completely Web Based	3	Unlimited			Details
Web Trak v3.1	$49	Completely Web Based	Unlimited	Unlimited		Annual Service Agreement $49.00	Details
LBE Web Helpdesk	$560	Completely Web Based	5 concurrent users	5 concurrent users	$240 per annum	Yes with support contract	Details
WonderDesk SQL	$2499	Completely Web Based	Unlimited	Unlimited	included in upgrade costs	$249/ year	Details
Numara FootPrints	$9995	Completely Web Based	3	Unlimited	20 -25 % annually of total software order	Included w/ Maintenance Contract	Details
Support Key	$2999	Completely Web Based	5	300	195		Details
District Help Desk	$1500	Completely Web Based	unlimited	unlimited	Free	250	Details
ITracker	$0	Completely Web Based					Details
Information Resource Manager	$0	Completely Web Based	Unlimited	Unlimited	No official support	Open Source (Free)	Details
ISIS Help Desk	$1295	Completely Web Based	5	Unlimited			Details
Taskman Pro! v.3	$499	Completely Web Based	unlimited	unlimited			Details
BridgeTrak for Web	$995	Completely Web Based	5	5			Details
TicketXPert.NET	$4582	Completely Web Based	25	25	no	anually	Details
Double Choco Latte	$0	Completely Web Based	Unlimited	Unlimited			Details
e-zHelpDesk	$3500	Completely Web Based	unlimited	unlimited	Free 1st 10 incident/ $50.00 per incident there after	Free	Details
eJournal RMS 2.7	$15000	Completely Web Based	10	unlimited	free	included in 15% maintance fee	Details
SiteHelpdesk-IT	$2000	Completely Web Based	5	unlimited	included with upgrades	15% after one year	Details
Request Tracker (RT)	$0	Completely Web Based	unlimited	unlimited	free (Mailing List) or from $6000p.a.	none	Details
SiteHelpDesk	$1000	Completely Web Based	5	unlimited	included with upgrades - 15%	15% of software price (after first year)	Details
BugAware Bug Tracking System	$395	Completely Web Based	unlimited	unlimited			Details
Integral Accounting Help Desk	$9999	Completely Web Based	Unlimited	Unlimited	$1999.99 after first year	Free If Under Contract	Details
e11 help desk software and Knowledge Management	$6500	Completely Web Based	unlimited	unlimited	10% after first year of free support	10 % after one year	Details
Online Work Order Suite: Lite Edition for ASP	$150	Completely Web Based	5	Unlimited	Included with upgrades (25%)	25% of software price (after first year)	Details
TopTrack	$1995	Completely Web Based	5	Unlimited			Details
Help Desk	Price	Type	Licensed Technicians	Licensed Customers	Support Costs	Upgrade Costs	More Details

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