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the entire directory   only this category  Advanced Search Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements  DBS Help Desk $249  Local Software with Web  Unlimited  Unlimited      Required  Required                        DBS Help Desk                                                 DBS Help Desk                             DBS Help Desk Details BridgeTrak $4285  Local Software with Web  Unlimited  Unlimited  included in upgrade costs  450 or 25% of purchase per year   Not required  Required                        BridgeTrak                                                 BridgeTrak                             BridgeTrak Details iTrack Workgroup $1495  Local Software with Web  Unlimited  Unlimited      Required  Required                        iTrack Workgroup                                                 iTrack Workgroup                             iTrack Workgroup Details Support Desk $400  Local Software with Web  1    Free for 1 year, 20% of purchase price for add. yr     Not required  Required                        Support Desk                                                 Support Desk                             Support Desk Details EasyAccessHelpDesk $5999  Local Software with Web  Unlimited  Unlimited users, one site license.  %15 of total cost  Free   Not required  Required                        EasyAccessHelpDesk                                                 EasyAccessHelpDesk                             EasyAccessHelpDesk Details AccessAble Help Desk Professional Edition $499  Local Software with Web  Unlimited  Unlimited       Not required   Not required                        AccessAble Help Desk Professional Edition                                                 AccessAble Help Desk Professional Edition                             AccessAble Help Desk Professional Edition Details Fireman - Help Desk Software $1500  Local Software with Web  4  Unlimited    0.17   Not required  Required                        Fireman - Help Desk Software                                                 Fireman - Help Desk Software                             Fireman - Help Desk Software Details Support FetchDog $495  Local Software with Web  1  1       Not required   Not required                        Support FetchDog                                                 Support FetchDog                             Support FetchDog Details amberCat Help Desk Plus $2155  Local Software with Web  10 concurrent users at this price, unlimited from web browser  unlimited  $110 (email) $415 (phone) per annum  included in licence   Not required  Required                        amberCat Help Desk Plus                                                 amberCat Help Desk Plus                             amberCat Help Desk Plus Details Dispatch Help Desk for Lotus Notes and Domino $2995  Local Software with Web  no limit per server  server license  1000  600   Not required  Required                        Dispatch Help Desk for Lotus Notes and Domino                                                 Dispatch Help Desk for Lotus Notes and Domino                             Dispatch Help Desk for Lotus Notes and Domino Details Close Support Enterprise Edition $745  Local Software with Web  Unlimited  Unlimited  12 months free then $120 per year  Included in support costs   Not required  Required                        Close Support Enterprise Edition                                                 Close Support Enterprise Edition                             Close Support Enterprise Edition Details Workflow Help Desk for Exchange 2000 $5000  Local Software with Web  unlimited  unlimited    first upgrade free   Not required   Not required                        Workflow Help Desk for Exchange 2000                                                 Workflow Help Desk for Exchange 2000                             Workflow Help Desk for Exchange 2000 Details HelpMaster Pro Web Suite $1680  Local Software with Web  Unlimited with Staff Support Module  Unlimited with Client Access Module  1 year Standard included. 1 year Premium add 10%  45% without Premium support   Not required   Not required                        HelpMaster Pro Web Suite                                                 HelpMaster Pro Web Suite                             HelpMaster Pro Web Suite Details amberCat Help Desk $1685  Local Software with Web  10 concurrent users at this price, unlimited from web browser  unlimited  $80 (email) $300 (phone) per annum  Included in licence   Not required  Required                        amberCat Help Desk                                                 amberCat Help Desk                             amberCat Help Desk Details ieSupportManager Helpdesk Web Edition $630  Local Software with Web  Unlimited  Unlimited  10% of license fee (minimum $126)     Not required  Required                        ieSupportManager Helpdesk Web Edition                                                 ieSupportManager Helpdesk Web Edition                             ieSupportManager Helpdesk Web Edition Details CISS Help Desk with WebCISS add-on $718  Local Software with Web  unlimited  unlimited  Free, whilst on current version     Not required  Required                        CISS Help Desk with WebCISS add-on                                                 CISS Help Desk with WebCISS add-on                             CISS Help Desk with WebCISS add-on Details Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements    Pages: [<<] 1 2 3 [>>]

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