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the entire directory   only this category  Advanced Search Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements  Support FetchDog $495  Local Software with Web  1  1       Not required   Not required                        Support FetchDog                                                 Support FetchDog                             Support FetchDog Details Abacus Help Desk 3.5 $425  Local Software with Web  1  Unlimited  1 year included     Not required  Required                        Abacus Help Desk 3.5                                                 Abacus Help Desk 3.5                             Abacus Help Desk 3.5 Details ProjecTrak Lotus Notes Help Desk $8995  Local Software with Web  5  Unlimited  % of list price.     Not required   Not required                        ProjecTrak Lotus Notes Help Desk                                                 ProjecTrak Lotus Notes Help Desk                             ProjecTrak Lotus Notes Help Desk Details ieSupportManager Helpdesk Web Edition $630  Local Software with Web  Unlimited  Unlimited  10% of license fee (minimum $126)     Not required  Required                        ieSupportManager Helpdesk Web Edition                                                 ieSupportManager Helpdesk Web Edition                             ieSupportManager Helpdesk Web Edition Details CISS Help Desk with WebCISS add-on $718  Local Software with Web  unlimited  unlimited  Free, whilst on current version     Not required  Required                        CISS Help Desk with WebCISS add-on                                                 CISS Help Desk with WebCISS add-on                             CISS Help Desk with WebCISS add-on Details HelpSTAR $4995  Local Software with Web  2  Unlimited       Not required   Not required                        HelpSTAR                                                 HelpSTAR                             HelpSTAR Details SDS HelpDesk Solutions $195  Local Software with Web  1  Unlimited       Not required  Required                        SDS HelpDesk Solutions                                                 SDS HelpDesk Solutions                             SDS HelpDesk Solutions Details NILEX $10000  Local Software with Web  2  1  15% of licence price per year    Required  Required                        NILEX                                                 NILEX                             NILEX Details Assyst $81145  Local Software with Web  10  10  20% per year    Required   Not required                        Assyst                                                 Assyst                             Assyst Details HelpDesk $10000  Local Software with Web  4  4       Not required  Required                        HelpDesk                                                 HelpDesk                             HelpDesk Details Planet FM $5000  Local Software with Web  600+  600  12% of licence fee    Required  Required                        Planet FM                                                 Planet FM                             Planet FM Details Magnoware DataTrack System 3.5 $349  Local Software with Web  1  Unlimited  No     Not required  Required                        Magnoware DataTrack System 3.5                                                 Magnoware DataTrack System 3.5                             Magnoware DataTrack System 3.5 Details CAFM Explorer $1200  Local Software with Web  1  1      Required  Required                        CAFM Explorer                                                 CAFM Explorer                             CAFM Explorer Details Oxygen Helpdesk Management Software $1750  Local Software with Web  Unlimited  50  25% per annum     Not required   Not required                        Oxygen Helpdesk Management Software                                                 Oxygen Helpdesk Management Software                             Oxygen Helpdesk Management Software Details Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements    Pages: [<<] 1 2 3

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