Operation Center

$15000 

Local Software with Web 

Unlimited 

150 Licensed Nodes 

Included with Maintenance 

18% Annual Maintenance 

Details

Support-Works Helpdesk Professional

$15000 

Local Software with Web 

5 

Unlimited 

15-20% of product - depending on contract 

Free to maintained customers 

Details

TrackFree - Help Desk Software

$0 

Local Software with Web 

5 

Unlimited 

None 

Details

NetHelpDesk

$600 

Local Software with Web 

1 

unlimited 

10% (inc above) 

0.1 

Details

Helpdesk-3

$5000 

Local Software with Web 

unlimited (by web) up to 10 in C-S 

unlimited (by web) up to 10 in C-S 

5 % by year 

17 % by year 

Details

TeleSupport HelpDesk

$1295 

Local Software with Web 

5 

900 

Variable depending on Support Package 

Variable depending on Support Package 

Details

Numara Track-It!

$3895 

Local Software with Web 

5 named or 3 concurrent technicians 

100 

25% annually of MSRP 

Included with maintenance 

Details

Free Help Desk Software by Spiceworks

$0 

Local Software with Web 

unlimited 

unlimited 

$0 

$0 

Details

Dispatch Help Desk for Lotus Notes and Domino

$2995 

Local Software with Web 

no limit per server 

server license 

1000 

600 

Details

Close Support Enterprise Edition

$745 

Local Software with Web 

Unlimited 

Unlimited 

12 months free then $120 per year 

Included in support costs 

Details

CCS Help Desk Formely Outlook Help Desk 3.0

$495 

Local Software with Web 

2 

Unlimited 

free support by email 

50% of the retail price 

Details

HelpTrac

$675 

Local Software with Web 

1 

unlimited 

20% of product cost 

free with support agreement 

Details

Assyst

$81145 

Local Software with Web 

10 

10 

20% per year 

Details

HelpDesk

$10000 

Local Software with Web 

4 

4 

Details

SupportDesk

$400 

Local Software with Web 

1 

Unlimited 

Included in above 

Free for first year, 20% of license fee thereafter 

Details