Completely Web Based Help Desk Resources

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Help Desk	Price	Type	Licensed Technicians	Licensed Customers	Support Costs	Upgrade Costs	More Details
eFirstHelp	$999	Completely Web Based	1	100	12 %	Included in Support Cost	Details
WonderDesk	$499	Completely Web Based	Unlimited	Unlimited	included in upgrade costs	$35 / year	Details
Web Trak v3.1	$49	Completely Web Based	Unlimited	Unlimited		Annual Service Agreement $49.00	Details
New Fire Enterprise Support	$500	Completely Web Based	10	10			Details
LBE Web Helpdesk	$560	Completely Web Based	5 concurrent users	5 concurrent users	$240 per annum	Yes with support contract	Details
WonderDesk SQL	$2499	Completely Web Based	Unlimited	Unlimited	included in upgrade costs	$249/ year	Details
TRACKWeb Help Desk	$15000	Completely Web Based	5	5	0.12	0.12	Details
Perfect Tracker	$800	Completely Web Based	unlimited	unlimited	First 10 incidents free	not yet decided	Details
District Help Desk	$1500	Completely Web Based	unlimited	unlimited	Free	250	Details
Liberum Help Desk	$0	Completely Web Based	Unlimited	Unlimited			Details
ISIS Help Desk	$1295	Completely Web Based	5	Unlimited			Details
Tracker	$199	Completely Web Based	unlimited	unlimited	Free	Free	Details
Prop Web	$8000	Completely Web Based	1	unlimited	15% Invoice Price	Included in annual support contract	Details
Visual Help Desk	$9500	Completely Web Based	20	unlimited	1500	0	Details
Double Choco Latte	$0	Completely Web Based	Unlimited	Unlimited			Details
Web+Center	$0	Completely Web Based	3	Unlimited	Varies per license	Free if licensed	Details
World Desk Pro	$1700	Completely Web Based	Unlimited	Unlimited			Details
SiteHelpdesk-IT	$2000	Completely Web Based	5	unlimited	included with upgrades	15% after one year	Details
SiteHelpDesk	$1000	Completely Web Based	5	unlimited	included with upgrades - 15%	15% of software price (after first year)	Details
e11 help desk software and Knowledge Management	$6500	Completely Web Based	unlimited	unlimited	10% after first year of free support	10 % after one year	Details
TopTrack	$1995	Completely Web Based	5	Unlimited			Details
Help Centric	$55	Completely Web Based	Unlimited	Unlimited			Details
Severity One Enterprise	$3000	Completely Web Based	3	50	20%	Included in support	Details
Weblication ProFault	$1200	Completely Web Based	Unlimited	Unlimited	20% of purchase cost	Free if support option taken	Details
eMagic Touchpoint	$50000	Completely Web Based	50 concurrent users	Unlimited	17.5% of software cost includes upgrades		Details
Attenza	$99	Completely Web Based	1	unlimited	none		Details
Support Services Manager (SSM)	$0	Completely Web Based	Unlimited	Unlimited	Included - Free	Included - Free	Details
VSO-XP	$295	Completely Web Based	5	Unlimited	Included w/upgrade	20%	Details
Help Desk	Price	Type	Licensed Technicians	Licensed Customers	Support Costs	Upgrade Costs	More Details

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