Prop Web
$8000
Completely Web Based
1
unlimited
15% Invoice Price
Included in annual support contract
Details
BridgeTrak for Web
$995
5
Fused Solutions - Support Management Systems
$2400
included in price
0
Visual Help Desk
$9500
20
1500
TicketXPert.NET
$4582
25
no
anually
c.Support for .NET
$4600
2
100
metered or unlimited support available
2 year maintenance contract for 30% of purchase price
Double Choco Latte
$0
Unlimited
e-zHelpDesk
$3500
Free 1st 10 incident/ $50.00 per incident there after
Free
psTrack
$800
6% of List with Maintenance Contract
Web+Center
3
Varies per license
Free if licensed
World Desk Pro
$1700
eJournal RMS 2.7
$15000
10
free
included in 15% maintance fee
SiteHelpdesk-IT
$2000
included with upgrades
15% after one year
Request Tracker (RT)
free (Mailing List) or from $6000p.a.
none
SiteHelpDesk
$1000
included with upgrades - 15%
15% of software price (after first year)
BugAware Bug Tracking System
$395
Integral Accounting Help Desk
$9999
$1999.99 after first year
Free If Under Contract
Polar Help Desk
$99
e11 help desk software and Knowledge Management
$6500
10% after first year of free support
10 % after one year
Online Work Order Suite: Lite Edition for ASP
$150
Included with upgrades (25%)
25% of software price (after first year)
TopTrack
$1995
Help Centric
$55
Online Work Order Suite: Professional Edition
$900
included with upgrades (25%)
Severity One Enterprise
$3000
50
20%
Included in support
Weblication ProFault
$1200
20% of purchase cost
Free if support option taken
eMagic Touchpoint
$50000
50 concurrent users
17.5% of software cost includes upgrades
Attenza
Support Services Manager (SSM)
Included - Free
VSO-XP
$295
Included w/upgrade
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