Home
Search
Comparison Charts
Discussion Forums
Research Cart
Add a Listing
Update a Listing
Advertise
Event Calendar
What's New
Top Rated
Contact Us
Log In
the entire directory
only this category
Advanced Search
Help Desk
Price
Type
Licensed
Technicians
Licensed
Customers
Support
Costs
Upgrade
Costs
Software for
Customers
Software for
Technicians
Acceptable Servers
Help Desk
Compatible Server Software
Acceptable Workstations
Help Desk
Features
Help Desk
More
Details
Server is Provided
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Novell Netware
Macintosh
Server Software is Provided
Perl
PHP
ASP
Sendmail
SMTP
MySQL
Microsoft SQL Server
Microsoft Access
Sybase
PostgreSQL
Oracle
Cold Fusion
ODBC
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Macintosh
PDA's
Searchable database
Reference numbers assigned
F.A.Q. (knowledgebase)
Customer information database
Asset tracking database
Billing/Sales database
Automatic escalation
Follow-up satisfaction surveys
Reporting / Statistics
Customer history
Confirmation email
Technician email notifications
Pager capable
News/status notification announcements
MAX Help Desk
$125
Completely Web Based
2
Unlimited
N/A
300 and up
Not required
Not required
MAX Help Desk
MAX Help Desk
MAX Help Desk
Details
Visual Help Desk
$9500
Completely Web Based
20
unlimited
1500
0
Not required
Not required
Visual Help Desk
Visual Help Desk
Visual Help Desk
Details
VanillaSoft Helpdesk 2004
$1950
Completely Web Based
20
20
Not required
Not required
VanillaSoft Helpdesk 2004
VanillaSoft Helpdesk 2004
VanillaSoft Helpdesk 2004
Details
TicketXPert.NET
$4582
Completely Web Based
25
25
no
anually
Not required
Not required
TicketXPert.NET
TicketXPert.NET
TicketXPert.NET
Details
Cyborg Helpdesk
$7500
Completely Web Based
3
Unlimited
Not required
Not required
Cyborg Helpdesk
Cyborg Helpdesk
Cyborg Helpdesk
Details
EnterpriseWizard
$2850
Completely Web Based
3
Unlimited
20% of current license value annually
Included in annual support contract
Not required
Not required
EnterpriseWizard
EnterpriseWizard
EnterpriseWizard
Details
Numara FootPrints
$9995
Completely Web Based
3
Unlimited
20 -25 % annually of total software order
Included w/ Maintenance Contract
Not required
Not required
Numara FootPrints
Numara FootPrints
Numara FootPrints
Details
Web+Center
$0
Completely Web Based
3
Unlimited
Varies per license
Free if licensed
Web+Center
Web+Center
Web+Center
Details
Severity One Enterprise
$3000
Completely Web Based
3
50
20%
Included in support
Not required
Not required
Severity One Enterprise
Severity One Enterprise
Severity One Enterprise
Details
IssueTrak
$2500
Completely Web Based
3
100
20% Both Upgrade and Support
20% Both Upgrade and Support
Not required
Not required
IssueTrak
IssueTrak
IssueTrak
Details
NetSupport DNA Helpdesk
$1800
Completely Web Based
3
Unlimited
20% of License Fee (includes upgrades)
After 3 months 20% of License Fee
Not required
Required
NetSupport DNA Helpdesk
NetSupport DNA Helpdesk
NetSupport DNA Helpdesk
Details
Cynergy Help Desk Software
$1297
Completely Web Based
3
Unlimited
20% of cost
Included in Annual Maintenance
Not required
Not required
Cynergy Help Desk Software
Cynergy Help Desk Software
Cynergy Help Desk Software
Details
AdaptDS CRM
$1950
Completely Web Based
3
Unlimited
Free with hosted service
Not required
Not required
AdaptDS CRM
AdaptDS CRM
AdaptDS CRM
Details
iKode Help Desk X
$70
Completely Web Based
3
unlimited
Not required
Not required
iKode Help Desk X
iKode Help Desk X
iKode Help Desk X
Details
OneDesk
$0
Completely Web Based
3
unlimited
Not required
Not required
OneDesk
OneDesk
OneDesk
Details
LiveTime Support
$7500
Completely Web Based
5
Unlimited
15% of base price per year
Not required
Not required
LiveTime Support
LiveTime Support
LiveTime Support
Details
Support Key
$2999
Completely Web Based
5
300
195
Not required
Not required
Support Key
Support Key
Support Key
Details
TRACKWeb Help Desk
$15000
Completely Web Based
5
5
0.12
0.12
TRACKWeb Help Desk
TRACKWeb Help Desk
TRACKWeb Help Desk
Details
ISIS Help Desk
$1295
Completely Web Based
5
Unlimited
Not required
Not required
ISIS Help Desk
ISIS Help Desk
ISIS Help Desk
Details
BridgeTrak for Web
$995
Completely Web Based
5
5
Not required
Not required
BridgeTrak for Web
BridgeTrak for Web
BridgeTrak for Web
Details
SiteHelpdesk-IT
$2000
Completely Web Based
5
unlimited
included with upgrades
15% after one year
Not required
Not required
SiteHelpdesk-IT
SiteHelpdesk-IT
SiteHelpdesk-IT
Details
SiteHelpDesk
$1000
Completely Web Based
5
unlimited
included with upgrades - 15%
15% of software price (after first year)
Not required
Not required
SiteHelpDesk
SiteHelpDesk
SiteHelpDesk
Details
Online Work Order Suite: Lite Edition for ASP
$150
Completely Web Based
5
Unlimited
Included with upgrades (25%)
25% of software price (after first year)
Not required
Not required
Online Work Order Suite: Lite Edition for ASP
Online Work Order Suite: Lite Edition for ASP
Online Work Order Suite: Lite Edition for ASP
Details
TopTrack
$1995
Completely Web Based
5
Unlimited
Not required
Not required
TopTrack
TopTrack
TopTrack
Details
VSO-XP
$295
Completely Web Based
5
Unlimited
Included w/upgrade
20%
Not required
Not required
VSO-XP
VSO-XP
VSO-XP
Details
Bugzero
$299
Completely Web Based
5
5
free for 3 month.
free for 5 month, 30% discount after
Not required
Not required
Bugzero
Bugzero
Bugzero
Details
Online Work Order Suite: Lite Edition for PHP
$150
Completely Web Based
5
Unlimited
Included with upgrades (25%)
25% of software price (after first year)
Not required
Not required
Online Work Order Suite: Lite Edition for PHP
Online Work Order Suite: Lite Edition for PHP
Online Work Order Suite: Lite Edition for PHP
Details
CoreDESK
$2000
Completely Web Based
5
2
Free Support Costs
Free Upgrade Costs
Not required
Not required
CoreDESK
CoreDESK
CoreDESK
Details
Help Desk
Price
Type
Licensed
Technicians
Licensed
Customers
Support
Costs
Upgrade
Costs
Software for
Customers
Software for
Technicians
Acceptable Servers
Help Desk
Compatible Server Software
Acceptable Workstations
Help Desk
Features
Help Desk
More
Details
Server is Provided
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Novell Netware
Macintosh
Server Software is Provided
Perl
PHP
ASP
Sendmail
SMTP
MySQL
Microsoft SQL Server
Microsoft Access
Sybase
PostgreSQL
Oracle
Cold Fusion
ODBC
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Macintosh
PDA's
Searchable database
Reference numbers assigned
F.A.Q. (knowledgebase)
Customer information database
Asset tracking database
Billing/Sales database
Automatic escalation
Follow-up satisfaction surveys
Reporting / Statistics
Customer history
Confirmation email
Technician email notifications
Pager capable
News/status notification announcements
Pages:
[<<]
1
2
3
4
5
6
[>>]
Copyright
© 2014 HelpDesks.com. All rights reserved.