HelpTrac

$675 

Local Software with Web 

1 

unlimited 

20% of product cost 

free with support agreement 

Details

HelpDesk Master

$425 

Local Software with Web 

1 

Unlimited 

1 year included 

Year 2 15% or current list price 

Details

HelpMaster Pro Web Suite

$1680 

Local Software with Web 

Unlimited with Staff Support Module 

Unlimited with Client Access Module 

1 year Standard included. 1 year Premium add 10% 

45% without Premium support 

Details

CISS Help Desk with WebCISS add-on

$718 

Local Software with Web 

unlimited 

unlimited 

Free, whilst on current version 

Details

Resolve IT!

$750 

Local Software with Web 

1 

Unlimited 

0.18 

Free with Maintenance Contract 

Details

Assyst

$81145 

Local Software with Web 

10 

10 

20% per year 

Details

Support-Works Helpdesk Professional

$15000 

Local Software with Web 

5 

Unlimited 

15-20% of product - depending on contract 

Free to maintained customers 

Details

TrackFree - Help Desk Software

$0 

Local Software with Web 

5 

Unlimited 

None 

Details

NetHelpDesk

$600 

Local Software with Web 

1 

unlimited 

10% (inc above) 

0.1 

Details

VI Service Desk

$4200 

Local Software with Web 

6 

Unlimited 

First year free, following years 15% of license cost. 

15% of base cost,, after 1st year 

Details

Magnoware DataTrack System 3.5

$349 

Local Software with Web 

1 

Unlimited 

No 

Details

SupportDesk

$400 

Local Software with Web 

1 

Unlimited 

Included in above 

Free for first year, 20% of license fee thereafter 

Details

CAFM Explorer

$1200 

Local Software with Web 

1 

1 

Details

FastTrack Help Desk

$500 

Local Software with Web 

Unlimited 

1 

20% software cost 

Included in support contract 

Details

Alloy Navigator

$7085 

Local Software with Web 

$1600 each (on average) 

Unlimited 

Upgrade path available 

Details

Numara Track-It!

$3895 

Local Software with Web 

5 named or 3 concurrent technicians 

100 

25% annually of MSRP 

Included with maintenance 

Details