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Web Site URL:	http://www.ticketxpert.net
Discussion Forum:	Participate in the TicketXPert.NET Discussion Forum
Category:	Completely Web Based
Description:	TXP is the multilanguage Help Desk Solution for your IT and Product support for all branches of business. TXP includes Remote Control, Asset Mgmt and Software Distribution to get your complete System Mgmt Solution. As development tools were C#, SQL as well as XML from the .NET Framework used.
Price:	$4582
Licensed Customers:	25
Licensed Technicians:	25
Additional pricing options page URL:	http://www.ticketxpert.net/?tabid=90
Free upgrades? If so, how long?:	Yes, 1 Year
Upgrade costs:	anually
Support costs:	no
Locally installed software for customers:	Not Required
Locally installed software for technicians:	Not Required
Acceptable Servers:	Not Applicable. Server is provided.      Unix      Linux   Windows NT   Windows 2000      Windows ME      Windows 98      Windows 95      Windows 3.11      Novell Netware      Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl      PHP      ASP      Sendmail   SMTP      MySQL   Microsoft SQL Server      Microsoft Access      Sybase      PostgreSQL   Oracle      Cold Fusion      ODBC
Acceptable Workstations:	Unix   Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95   Windows 3.11   Macintosh   PDA's (eg. Palm Pilot)
Features:	Searchable database   Reference numbers assigned   F.A.Q. (knowledgebase)   Customer information database   Asset tracking database   Billing/Sales database   Automatic escalation   Follow-up satisfaction surveys   Reporting/Statistics   Customer history   Confirmation email sent to customers   Technician email notifications   Pager capable   News/status notification announcements
Customizable Features:	Fields   Templates   Font appearance   Tables   Button images   Background
Source code available?:	Additional Cost   on request

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.