SolarWinds Web Help Desk
SolarWinds Web Help Desk is incredibly easy to use IT help desk software with Web-based ticketing, change management, IT asset management, knowledge base, and more. Web Help Desk simplifies and automates complex ticket management, so you can spend less time managing your help desk system.
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Tickets is a full featured, yet easy to use help-desk ticket support system. It is great for users and businesses who wish to keep track of and manage support requests online. You can create multiple users, search tickets, convert POP3 emails into tickets, create custom priorities and much more.
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Jitbit Hosted Helpdesk
Hosted (SaaS) cloud-based helpdesk application. Has everything you need: knowledge-base, email-integration, unlimited users, unlimited file-attachments. Web-based: works in a browser, mobile smartphone.
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Freshdesk is a SaaS-based helpdesk software. Features: multi-channel support (email, chat, website forms, phone, forums, Facebook & Twitter), self-service portal & KBase, community forums, multi-lingual and time-zone support, 3rd party integrations
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