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Completely Web Based
This help desk software is installed on your web server, and only a web browser is needed to use it.
Web based help desk software comparison

Local Software with Web
This help desk software requires local installation on each server or workstation, but also has some web integration.
Compare help desk software

 

Remotely hosted
Remotely hosted is a help desk service provided by another company. Usually this is also completely web based, but the difference being these companies provide everything for you for a monthly fee or per ticket basis. The software resides on their server.
Remotely hosted help desk software comparison

 

Local Software
This help desk software requires local installation on each server or workstation.
Help desk software comparison

 

 

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