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Web Site URL:	http://perldesk.com
Discussion Forum:	Participate in the PerlDesk Discussion Forum
Category:	Completely Web Based
Description:	Perldesk, is a fully featured help desk system, it is an ideal solution for companies with more than one technician who are required to support lots of users. Perldesk incorporates many features to streamline support and improve customer relations.
Price:	$39
Licensed Customers:	Unlimmited
Licensed Technicians:	Unlimmited
Additional pricing options page URL:	http://www.perldesk.com/order/
Free upgrades? If so, how long?:
Upgrade costs:
Support costs:
Locally installed software for customers:	Not Required
Locally installed software for technicians:	Not Required
Acceptable Servers:	Not Applicable. Server is provided.   Unix   Linux   Windows NT   Windows 2000      Windows ME      Windows 98      Windows 95      Windows 3.11      Novell Netware      Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.   Perl      PHP      ASP   Sendmail      SMTP   MySQL      Microsoft SQL Server      Microsoft Access      Sybase      PostgreSQL      Oracle      Cold Fusion      ODBC
Acceptable Workstations:	Unix   Linux   Windows NT   Windows 2000      Windows ME      Windows 98      Windows 95      Windows 3.11      Macintosh      PDA's (eg. Palm Pilot)
Features:	Searchable database   Reference numbers assigned   F.A.Q. (knowledgebase)   Customer information database      Asset tracking database   Billing/Sales database      Automatic escalation      Follow-up satisfaction surveys   Reporting/Statistics   Customer history   Confirmation email sent to customers   Technician email notifications      Pager capable      News/status notification announcements
Customizable Features:	Fields   Templates   Font appearance   Tables      Button images   Background
Source code available?:	Yes-Free

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.