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Web Site URL:	http://www.resolveit.com
Discussion Forum:	Participate in the Resolve IT! Discussion Forum
Category:	Local Software with Web
Description:	Resolve It! is the easy-to-use helpdesk software that offers advanced problem resolution through knowledge management, asset management, auto inventory collection, remote control, escalation, e-mail interface, web interface, reporting features, easy customization, advanced search capabilities
Price:	$750
Licensed Customers:	Unlimited
Licensed Technicians:	1
Additional pricing options page URL:	http://www.resolveit.com
Free upgrades? If so, how long?:	with Maintenance Contract
Upgrade costs:	Free with Maintenance Contract
Support costs:	0.18
Locally installed software for customers:	Not Required
Locally installed software for technicians:	Not Required
Acceptable Servers:	Not Applicable. Server is provided.   Unix      Linux   Windows NT   Windows 2000      Windows ME   Windows 98   Windows 95      Windows 3.11   Novell Netware      Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl      PHP      ASP      Sendmail   SMTP      MySQL   Microsoft SQL Server      Microsoft Access   Sybase      PostgreSQL   Oracle   Cold Fusion      ODBC
Acceptable Workstations:	Unix      Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95      Windows 3.11      Macintosh      PDA's (eg. Palm Pilot)
Features:	Searchable database   Reference numbers assigned   F.A.Q. (knowledgebase)   Customer information database   Asset tracking database   Billing/Sales database   Automatic escalation      Follow-up satisfaction surveys   Reporting/Statistics   Customer history   Confirmation email sent to customers   Technician email notifications   Pager capable      News/status notification announcements
Customizable Features:	Fields      Templates      Font appearance   Tables   Button images      Background
Source code available?:	No

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.