Previous TrackSolve
Web Site URL:	http://www.simedia.com/tracksolve
Discussion Forum:	Participate in the TrackSolve Discussion Forum
Category:	Completely Web Based
Description:	TrackSolve handles support the way you want it to, offering a suite of tracking, information, communication and file management tools that make tailored support setups easy, scalable, and affordable.
Price:	$249
Licensed Customers:	Unlimited
Licensed Technicians:	Unlimited
Additional pricing options page URL:	http://www.simedia.com/store/
Free upgrades? If so, how long?:
Upgrade costs:
Support costs:
Locally installed software for customers:	Not Required
Locally installed software for technicians:	Not Required
Acceptable Servers:	Not Applicable. Server is provided.   Unix   Linux   Windows NT   Windows 2000   Windows ME   Windows 98      Windows 95      Windows 3.11      Novell Netware      Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl   PHP      ASP   Sendmail      SMTP   MySQL      Microsoft SQL Server      Microsoft Access      Sybase      PostgreSQL      Oracle      Cold Fusion      ODBC
Acceptable Workstations:	Unix   Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95   Windows 3.11   Macintosh      PDA's (eg. Palm Pilot)
Features:	Searchable database   Reference numbers assigned   F.A.Q. (knowledgebase)   Customer information database      Asset tracking database      Billing/Sales database      Automatic escalation   Follow-up satisfaction surveys   Reporting/Statistics   Customer history   Confirmation email sent to customers   Technician email notifications      Pager capable   News/status notification announcements
Customizable Features:	Fields   Templates   Font appearance   Tables   Button images   Background
Source code available?:	Additional Cost   750.00

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.