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Web Site URL:	http://www.flextic.com
Discussion Forum:	Participate in the Flextic - Flexible Ticket Discussion Forum
Category:	Completely Web Based
Description:	Flextic is a powerful helpdesk management application based on ticket system. More personalization function, easy to use client interface for your visitors, manage ticket, faq, news, newsletter, template, validation,statistic, option, skin, languages, admin/staff wap site, realtime alert,..
Price:	$49
Licensed Customers:	unlimited
Licensed Technicians:	unlimited
Additional pricing options page URL:	http://www.flextic.com/buy.php
Free upgrades? If so, how long?:	6 months
Upgrade costs:	30
Support costs:
Locally installed software for customers:
Locally installed software for technicians:
Acceptable Servers:	Not Applicable. Server is provided.   Unix   Linux      Windows NT      Windows 2000      Windows ME      Windows 98      Windows 95      Windows 3.11      Novell Netware      Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl   PHP      ASP      Sendmail      SMTP   MySQL      Microsoft SQL Server      Microsoft Access      Sybase      PostgreSQL      Oracle      Cold Fusion      ODBC
Acceptable Workstations:	Unix   Linux      Windows NT      Windows 2000      Windows ME      Windows 98      Windows 95      Windows 3.11      Macintosh      PDA's (eg. Palm Pilot)
Features:	Searchable database      Reference numbers assigned   F.A.Q. (knowledgebase)   Customer information database      Asset tracking database      Billing/Sales database      Automatic escalation      Follow-up satisfaction surveys   Reporting/Statistics      Customer history   Confirmation email sent to customers   Technician email notifications   Pager capable   News/status notification announcements
Customizable Features:	Fields   Templates      Font appearance      Tables   Button images      Background
Source code available?:	No

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