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Flextic - Flexible Ticket

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Web Site URL:  http://www.flextic.com
Discussion Forum:   Participate in the Flextic - Flexible Ticket Discussion Forum
Category:  Completely Web Based
Description:  Flextic is a powerful helpdesk management application based on ticket system. More personalization function, easy to use client interface for your visitors, manage ticket, faq, news, newsletter, template, validation,statistic, option, skin, languages, admin/staff wap site, realtime alert,..
Price:  $49
Licensed Customers:  unlimited
Licensed Technicians:  unlimited
Additional pricing options page URL:  http://www.flextic.com/buy.php
Free upgrades? If so, how long?:  6 months
Upgrade costs:  30
Support costs:  
Locally installed software for customers:  
Locally installed software for technicians:  
Acceptable Servers:

         

     Not Applicable. Server is provided.
  Unix
  Linux
     Windows NT
     Windows 2000
     Windows ME
     Windows 98
     Windows 95
     Windows 3.11
     Novell Netware
     Macintosh
Compatible Server Software:

     

     Not Applicable. Server software is provided.
     Perl
  PHP
     ASP
     Sendmail
     SMTP
  MySQL
     Microsoft SQL Server
     Microsoft Access
     Sybase
     PostgreSQL
     Oracle
     Cold Fusion
     ODBC
Acceptable Workstations:

   

  Unix
  Linux
     Windows NT
     Windows 2000
     Windows ME
     Windows 98
     Windows 95
     Windows 3.11
     Macintosh
     PDA's (eg. Palm Pilot)
Features:   Searchable database
     Reference numbers assigned
  F.A.Q. (knowledgebase)
  Customer information database
     Asset tracking database
     Billing/Sales database
     Automatic escalation
     Follow-up satisfaction surveys
  Reporting/Statistics
     Customer history
  Confirmation email sent to customers
  Technician email notifications
  Pager capable
  News/status notification announcements
Customizable Features:   Fields
  Templates
     Font appearance
     Tables
  Button images
     Background
Source code available?:  No   

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.

 

 

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