Help Desk Software and Resources



 Comparison Charts
 Discussion Forums
 Research Cart  
 Add a Listing
 Update a Listing
 Event Calendar
 What's New
 Top Rated
 Contact Us
 Log In




    Advanced Search


IT Manager Helpdesk

Web Site URL:
Discussion Forum:   Participate in the IT Manager Helpdesk Discussion Forum
Category:  Local Software
Description:  The IT Managerâ„¢ was designed to help effectively and efficiently manage change and growth in IT Manager resources and other vital information on a daily basis allowing that information to be added, modified, or viewed with minimal effort. A resource can be a piece of hardware, a staff member etc..
Price:  $1000
Licensed Customers:  unlimited
Licensed Technicians:  unlimited
Additional pricing options page URL:  
Free upgrades? If so, how long?:  one year
Upgrade costs:  0
Support costs:  0
Locally installed software for customers:   Not Required  
Locally installed software for technicians:   Not Required  
Acceptable Servers:


     Not Applicable. Server is provided.
  Windows NT
  Windows 2000
     Windows ME
  Windows 98
  Windows 95
     Windows 3.11
     Novell Netware
Compatible Server Software:


     Not Applicable. Server software is provided.
     Microsoft SQL Server
     Microsoft Access
     Cold Fusion
Acceptable Workstations:


  Windows NT
  Windows 2000
  Windows ME
  Windows 98
  Windows 95
     Windows 3.11
     PDA's (eg. Palm Pilot)
Features:   Searchable database
  Reference numbers assigned
     F.A.Q. (knowledgebase)
  Customer information database
  Asset tracking database
  Billing/Sales database
     Automatic escalation
     Follow-up satisfaction surveys
  Customer history
  Confirmation email sent to customers
     Technician email notifications
     Pager capable
     News/status notification announcements
Customizable Features:   Fields
     Font appearance
     Button images
Source code available?:  No   

* This information was submitted to by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.



Copyright © 2014 All rights reserved.